thank you for the feedback, as we do take any and all feedback very seriously. The Kessler Mansion (this is actually the name of the home and has been for decades, we did not think it would cause any major issues and I have changed the name now) is very unique, when we originally took it on and have been renovating since, over 100 gargoyles and tons of lions and other unique fixtures were removed, but we have decided to keep part of the property that has led for it to be showcased in Weird Indiana, HGTV and other places over the years. Noted on the kitchen items as well, we were just there with our family of 5 during the Irma evacuation and didn't know anything amiss, but will definitely order more items. The larger coffee maker is in the cupboard above the microwave. I have noted the couch, which will be replaced today. It is an old home and has an old home smell, even when Merry Maids cleaned our home every week for the years that we lived there full time, it has always been like this. In regards to cleanliness or lights, we are very communicative and sent all of our contact info, so if something was not ok or any of the lights were not found (there are over 400 light fixtures in our home), that we would be able to assist. Again we do appreciate all feedback and will get this addressed asap! Thanks!