Hi Kayla, thank you for being our guest. I am very sorry for you that your stay was not pleasant, and I am sorry that you are the only negative note of my reviews. Unfortunately you came on the day when previous guests left after a month's stay in this house, and unfortunately they also delayed the check out time. So I had to call the cleaning lady who, despite everything, managed to come at a different time and tried to do everything as fast as possible, and yes, she can not speak English. Surely the house needed more time to be cleaned after the previous stay of a month but, rightly, you wanted to enter the house. It was a particularly difficult and unlucky day. So true what you said.
What is not true, however, is that the position indicated is different from the real one, and that the photos of the house are not reliable. The position is clearly explained both by me (in the description) and by airbnb, with the street name, a street number and a point in the map. In addition, for those who still can not understand or have second thoughts, I offer the possibility of free cancellation until the day before check-in. As for the photos, all the guests that I receive almost every day of the year, I have always said that the apartment is '' very faithful to the photos '', but the reviews speak. To conclude, I'm really sorry that you and your friends have arrived on this bad day that let you to write this review exasperating a lot of aspects that were not good for you.