Akshay

Serviced Apartment 1"Ivy Retreat"

Entire home/apt
4 Guests
1 Bedroom
1 Bed
$32
Per Night
Per Month
Subtotal Total
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This host offers flexible cancellation: Full refund 1 day prior to arrival, except service fee.

About This Listing

For people who do not want to miss any of the action on the beach side. Being built on the highly popular Baga Road, this property is a 750 mts/ 7-8 minutes walk from Tito's lane & Baga Beach.

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Serviced Apartment 1"Ivy Retreat"

The Space
Bed type: Real Bed
Property type: Apartment
Accommodates: 4
Bedrooms: 1
Bathrooms: 1
Beds: 1
Check In: 2:00 PM
Check Out: 12:00 PM (noon)

Amenities

Prices
Extra people: No Charge
Cancellation: Strict

Description

House Rules

Availability
1 night minimum stay
Serviced Apartment 1"Ivy Retreat"

8 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
April 2015

January 2015

July 2014

June 2014

May 2014

May 2014
Akshay
Response from Akshay:

Hi Mr. Herman, Throughout the stay i did not get a chance to speak to you, but spoke to Ms. Lorenda a couple of times & from all that i could gather was that you were very polite & soft spoken people. Certain points that id like to contradict you at would be as follows: 1. Location of the property marked is as precise as it could be. The property is located on Baga Road, nearest landmark being- behind hotel camelot, Baga. The distance is exactly 550 meters/7 mins walk from tito's lane. You probably took the longer route & might not have been able to figure out the shortcut. 2. It is clearly mentioned in our rules & regulations for the house, that the guest must secure all there belongings while being inside or outside the apartment. It is impossible in every possible way, that your bag was stolen while you were inside the apartment. These are 1BHK apartments with a living room and a master-bedroom, while the main door is attached to the living room. Since you were yourself inside the apartment on that day & that to in the living room. Slightest of noise would be audible if anyone was trying to sneak into the apartment. Also, even if someone did by chance sneak in, it is the guests responsibility to keep the main door locked at least while sleeping. The housekeeping staff has been working with me since the past 2 years & there is no possible way that they would do something like this, also they do not enter the apartment for cleaning until and unless the guest themselves are present inside. The door latch as it is cannot be opened with a duplicate key from outside. The property is also guarded 24*7 & record of every outsider entering the premises is maintained & no person was seen carrying such a bag outside on that day. 3. After this incident took place, my staff accompanied them to the local police station where a complaint was lodged & we are still waiting to hear from the police ourselves. No extra charge was asked for, even though the main door key was misplaced by you & that was the only 1 we had for that apartment. With all due respect Mr. Herman, the incident was very unfortunate & me & my staff were fully co-operative & tried every possible thing to try and help you find your belongings. We take this incident with a pinch of salt, making sure we put up a list of security measures on the walls of all the apartments we are operating with. Please be rest assured, that you have my full support & if by any chance I'm able to find your belongings or the culprit (if any), you would be the first to know irrespective of whether your reward is INR 10000 or 10 lakhs.
Warm Regards!

May 2014

January 2014

This host has 17 reviews for other properties.

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About the Host, Akshay

Akshay
New Delhi, Delhi, India
Member since September 2013
Response rate: 100% (past 30 days)
Response time: within an hour

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