Tabitha - I am sorry to hear that you did not have the best experience. I am surprised with your comment that we said "it was a separate space/house/apartment", as our listing mentions it is a private room, on a private floor (as it is used just by guests) which is the second floor of the house. I believe it describes accurately the space we have, but I'd love to take any recommendations you may have.
Regarding the taxi, we will definitely contact the driver, but as I mentioned when I offered it to you, it is not a service provided by us and it is just meant to help out our guests. We make absolutely no profit out of it. Based on your experience we will probably skip the offer to avoid any future misunderstandings.