Kevin

Guest Room in Marina, Monterey Bay

Private room
2 Guests
1 Bed
$65
Per Night
Per Month
Subtotal Total
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About This Listing

-Next to HWY 1 at mid-point of SF and LA
-Optional breakfast with a fee
-Free filtered water, tea, coffee
-24/7 FREE commercial-grade WIFI
-Detached private bathroom for your use only
-Fresh towels, toiletries, hair dryer
-Free parking

Contact Host

Mother and I were cruising Alaska at end of June, 2011.

Mother and I were cruising Alaska at end of June, 2011.


The Space
Bed type: Real Bed
Property type: Bed & Breakfast
Accommodates: 2
Bedrooms: 1
Bathrooms: 1
Beds: 1
Check In: 5:00 PM
Check Out: 11:00 AM

Amenities

Prices
Cleaning Fee: $10
Weekly Price: $465 /week
Cancellation: Strict

Description

House Rules

Availability
1 night minimum stay
The Guest Room

The Guest Room

320 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
March 2015

March 2015

March 2015

March 2015

March 2015
Kevin
Response from Kevin:

We provided Steve and his wife sincere and warm-heart service, but it was clear that they did not appreciated our effort. Steve first complained to Airbnb Customer Service about our weekend rate, then went on about our additional charges for the non-provided services, such as the use of kitchen, washer and dryer, etc. when the guests must use the the non-provided services. For improvement of my service, I even made some revisions to my Airbnb profile description after I talked with Steve and Airbnb Customer Service representative.

By looking at Steve's suitcase-load of food on the floor as well as his milk, fruits, canned food, leftover food from restaurants, cheese, etc. in our refrigerate, we started to understand why Steve was so uptight about our additional charges. But we tried our best to accommodate him anyway. The fact is that all his perishable food were stored in our refrigerate during their three-nights stay.

Without communicating with me and getting my consent, Steve started to operate his online psychiatric consulting service in our sitting room and dining room in the morning and evening, each session lasted for 2-3 hours. His loud voice with his patients were very unpleasant and intruding to our privacy, and we could not use the spaces when Steve was there to run his business. I had to stop him and told him to move into his room for his business operation. Apparently, Steve did not like it. From this incident, I learned that I should have added another line in my Airbnb house rule: No online psychiatric consulting service in the sitting room and dinning room.

March 2015

March 2015

February 2015

This host has 158 reviews for other properties.

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About the Host, Kevin

Kevin
Marina, California, United States
Member since July 2011
Response rate: 100% (past 30 days)
Response time: within an hour
Trust
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