Discovery Dock 2 Bedrooms Apartment

Apartment - Entire home/apt · Discovery Dock East, 3 South Quay Square Canary Wharf, London, E14 9SH, United Kingdom
Arvi
Your host, Arvi
1 Review
Response rate: 98%
Response time: within a few hours

The Space

These stylish serviced apartments on the waterfront are
located only a short stroll away from Canary Wharf, and are ideally positioned for access to many public transport links. All units come with free WiFi, flat-screen TVs, DVD players, comfort cooling systems and fully furnished kitchens (including dishwashers and washing machines), as well as luxury towels and linen and lavish toiletries, courtesy of Gilchrist and Soames. You will only be minutes from dozens of shops, cafes, and restaurants and our team of hospitality professionals will always be on stand-by to ensure that you have an unforgettable stay

Many of our serviced apartments at Discovery Dock feature with stunning waterfront views and are located just minutes away from the business district of Canary Wharf. Our serviced apartments are designed to the highest standards with unique, contemporary British artwork and stylish furniture, equipped with modern kitchens, inviting living rooms and spacious bedrooms with comfy queen-sized beds and luxury bed linen. In addition to this, Discovery Dock offers a 24-hour concierge desk and free access to a state-of-the-art in-house gym and swimming pool.

These properties are located only about 500 metres away from Canary Wharf Underground station and the Docklands Light Railway (DLR), which offer access to the entire London Underground network. Also located closeby you will find the entertainment quarter around West India Quay, while providing a quiet haven away from the office towers with their waterside location.

Area Information

Our serviced apartments offer the perfect base for the modern business traveller, being ideally located at Canary Wharf, one of the world's leading financial and media centres and the decisive British answer to Manhattan. Nearby transport links also provide easy access to the O2 Arena, the West End and the other crucial landmarks in the capital. In your own neighbourhood, you can visit the Museum in Docklands, venture a little further out to find the buzzing nightlife in Shoreditch & City of London, or visit the local city farm in Mudchute or soak up some relaxation at one of the many local spas. There’s no such thing as “business as usual” when you come to London’s most vibrant business hub.

Transportation

Underground Stations:
Canary Wharf is within 0.5 miles (Jubilee Line)
South Quay is within 0.2 miles (DLR)
Airports:
London City Airport is within 4.0 miles
Heathrow Airport is within 23 miles
Stansted Airport is within 35 miles
Gatwick Airport is within 36 miles
Luton Airport is within 40 miles
Coach stations:
Stratford Coach Station is within 3.8 miles
Victoria Coach Station is within 8 miles
Train stations:
Liverpool Street station is within 4.5 miles
London Bridge is within 6.4 miles
London Waterloo is within 7 miles
King’s Cross & St. Pancras is within 7.2 miles
Euston Station is within 7.8 miles
London Victoria is within 7.8 miles
London Paddington is within 10 miles

Room type: Entire home/apt
Accommodates: 5
Bedrooms: 2
Bathrooms: 2
Beds: 2
Extra people: $35 / night after 4 guests
Minimum Stay: 3 nights
Monthly Price: $9700 /month
Security Deposit: $265
Check In: 2:00 PM
Check Out: 10:00 AM
Country:
City:
Neighborhood:
Cancellation: Strict
  • WORST EXPERIENCE EVER! Arvi is an utter charlatan and this is false advertising at its best. The apartment undoubtedly wasn't the one in the advertisement and was in a wholly unhygienic, unacceptable, insalubrious and unliveable state. It hadn’t even been cleaned – upon arrival we found the toilet, disgustingly, still had poo in it. Our stay/experience was so dire that we cut our holiday short and returned home early. I am livid with all the indignity that we had to endure and the host's sheer incompetence and treachery.

    A plethora of problems that we reported but were never fixed:
    1. The mattress in one bedroom was a small double and didn’t fit the queen size bed frame. The second bedroom had 4 sponge cushions on the floor pushed together to make a makeshift circular bed, instead of a proper bed. This was riddled with countless, obscenely disgusting stains and hair. Essentially, there was only space for 1 person to sleep comfortably and we had booked for 4 people.
    2. The fridge wasn’t working so we were unable to cook, a major reason for choosing an apartment over hotels.
    3. The food waste disposal in the kitchen sink wasn’t working and got clogged full of dirty water. It took several phone calls and emails to Arvi before they cleaned it and by then it was a festering mess. It released a lot of mold inducing coughing fits and breathlessness in all of us — which as asthma sufferers is a very painful and dangerous situation —and the stench was unbearable.
    4. No ceiling lights in the living room and the lamp wasn’t working.
    5. Air-con wasn’t working.
    6. No toiletries were supplied.
    7. The entire place smelt musty; the carpet was stained and dirty; the curtains, filthy beyond measure.
    8. The cupboards had unwashed sheets and dirty socks in them.

    After days of countless phone calls/emails, they moved us to a 1-bed apartment and then a much smaller 2 bed for the remaining 9 days. The new flat was GBP 61 cheaper/night; despite this and all our troubles, we were offered a measly GBP 300 refund! This flat was no better - air con wasn’t working (again!) and the heating was on with no way of turning it off. Several emails/calls later we were informed that nothing could be done about it and they failed to provide us with fans (we repeatedly asked for them). We had to stay in a stiflingly hot apartment that was just about big enough for 2 people – definitely not 4!

    The only good thing - Adina, at Airbnb. She has been phenomenal at helping us and sorted out a decent refund for us! Best costumer service I've ever received! After a while, I stopped communicating with the host and contacted Adina directly since they were very unresponsive (took the manager 6 days to respond to me) and unhelpful. I can't recommend Airbnb enough and/or slate Arvi enough. Book a different place, but through Airbnb!

    June 2014
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About
We are part of a Serviced Apartments & Hotel's Company based in London. We manage and operate a portfolio of high quality serviced Apartments in London. Our clientele are mostly professionals relocating to London, or Business and Leisure Individuals & families visiting the city for a short break. We have an on-site Manager, several Front Desk Professionals, professional housekeeping staff, and can arrange airport shuttles at no extra cost. Our Reservations desk works around the clock to answer your queries expeditiously.
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Response Rate
98%
Response Time
within a few hours
Calendar Updated
4 days ago
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