Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Self check-inEasily check yourself in with the lockbox.
Sparkling clean3 recent guests have said that this home was sparkling clean.
Beautifully updated 1br condo with a comfortable sleeper sofa in the living room. Walk-in closet.
Walking distance via Trail Creek Trail to Showshed lift (5-10 min) or catch the shuttle to the lift on the main access road.
1 queen bed
1 queen bed, 1 sofa bed
No parties or events
Check-in is anytime after 4PM
Check out by 10AM
Self check-in with lockbox
Shortly upon arrival I noticed the 2nd set of sheets were not cleaned. (Covered with short, dark hair. ) But were folded up nicely as to seem like they were. I sent Susan pictures. She contacted me and was apologetic but could not help since she lives out West. She offered to h…
Response from Susan:
*** Future guests: please do not take this one review as a representation of my condo and my customer service. I guarantee you will have a wonderful experience. My place is known for being impeccabley clean. Please read all my reviews on (Hidden by Airbnb) and here. *** Dear Claudia, I’m so sorry you didn’t have a good experience. As you can see my previous guests have all been very happy. I have a great cleaning crew who I rely on since I do live across the country. They couldn’t make it out there that night but I offered to make everything right by sending over fire kindling and sheets the next day. Unfortunately this was a just a one off situation where I couldn’t make the guest happy because some things happened that were truly a rare inconvenience. Operating as an independent owner (opposed to a large hotel with 24 concierge) can be a little more challenging to get things done right away for a guest. If I knew chocolates would have corrected the experience I would have overnighted them from Arizona. I’m so sorry about this.
Loved the convenience of the location and the coziness of the condo during one of the coldest weekends of the season. The space was comfortable for 4 of us and Sue was very helpful and easy to get in touch with - would absolutely recommend & stay here again.
Please contact me with any questions/concerns.
Response rate: 100%
Response time: within an hour
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