Ian

NY Style Loft in Melbourne's CBD

Ian
Entire home/apt
3 Guests
1 Bedroom
1 Bed
$100
Per Night
Per Month
Subtotal Total
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About This Listing

A unique downtown New York style double storey loft right in the heart of Melbourne city all to yourself. Fully furnished with access to free club house facilities, basement parking and wi-fi. Experience true urban luxury at it's finest.

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A beautiful heritage facade dating back to the 1800's.

A beautiful heritage facade dating back to the 1800's.


The Space
Bed type: Real Bed
Property type: Loft
Accommodates: 3
Bedrooms: 1
Bathrooms: 1
Beds: 1
Check In: 2:00 PM
Check Out: 10:00 AM

Amenities

Prices
Extra people: $17 / night after 2 guests
Cleaning Fee: $40
Security Deposit: $117
Weekly Price: $677 /week
Monthly Price: $2658 /month
Cancellation: Strict

Description

House Rules

Availability
1 night minimum stay
A fully decked & equipped kitchen.

A fully decked & equipped kitchen.

Verified Photo

99 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
February 2015
Ian
Response from Ian:

Hi Kim,

Thank you for the detailed feedback.

A. The pillows are new and they aren't seat pads as i purchased them myself. So i suppose it's thick enough for some that prefer lower head position rather than a higher. As for myself, I prefer a lower head position. (Cos in my listing I do mention upfront that I live here too (not when guests are around of course) and it's just cos i'm not there most times which is why the entire unit is being listed for rent thus sticking back to the roots of airbnb since 2013 where it was known as the leader amongst the "sharing" economy. Not a hotel booking site). This apartment has hosted 100 guests at this stage so out of 100, Im sure some will prefer low and some will prefer high.

B. Being on time to pick up the keys is essential. Check in times are very clearly stated at 2pm and we have a representative to meet you out front at 2pm to help you check in. Getting a text from you at 3:30pm on the same day (1.30 hours late) is not considerate on your behalf of other peoples time. No one is going to wait for you for an hour and a half especially when i made it really clear weeks before your check in to contact us to let us know when you will be arriving so we can meet you out front. If you have notified us that you were going to arrive after 3pm, then of course we will wait for you out front after 3pm. Maybe cos you’re hosting a bedroom which u will be at home anyways to hand the keys over regardless of the time your guest arrives.

C. A team of 2 cleans the 90SQM apartment now so double the effort is made to manage back to back bookings. I can see that you have 17 reviews from hosting your bedroom on Airbnb out in Hughsdale. Try hosting over 100 guests from 30 different countries with multiple properties in the CBD with back to back bookings and I suppose you can share more of your insights then. (not a personal attack but IMO if you would to give hosting advice based on your experience as a host, should be towards hosts that hosts a bedrooms within their homes 20kms out of the CBD area. But from a guests perspective, I do appreciate your detailed feedback).

D. In regards to your comment about ripping people off, just out of curiosity, have you actually tried to rent a 90SQM double storey apartment unit in the CBD for a night? or a hotel room of a similar size? I believe my pricing is well reasonable and considering the cleaning fees goes straight to the cleaners.

Your detailed feedback is well and truly appreciated though.

things that I’ve taken on board to improve from your detailed feedback is, More thorough cleaning is required between guests. (more heads to clean within the 10am to 2pm window).

Thanks

February 2015

February 2015

February 2015

February 2015

February 2015
Ian
Response from Ian:

Hi Blaze thanks for your feedback.

Just to confirm, your review actually came in late and these items have actually been dealt with after you left as I "personally" did them myself. (not anyone else)

The following was what I have done after you left:

- New fluffier towels (Face and Bath) have been bought and replaced from (Ikea).

- New Sheets have been bought and replaced (we have 3 sets of sheets in rotation and they come with a bed wrap, quilt cover, pillow cases) from (Big w).

- Cleanliness has been rectified (New Cleaner) and we do pay cleaners $60. The reason why it's 60 is cos its a double storey unit about 100sqm (double the size of an average one bedroom unit in the CBD).

- Guest greeting to hand keys over has already been implemented. (and this is a must I agree).

- As for my personal items, I have gotten rid of most of them which is declared openly under my "Other Things to Note" and "House Rules" section under my listing prior to your booking;

"The rack of clothes visible in the bedroom picture has been totally removed from premise. The mattress visible in the bedroom picture has been replaced with a proper bed. New sets of pillows, bed linens, bath towels, hand towels and face towels have been implemented. The internet and power cables in the bedroom have been tucked away to the best of my ability as it is currently being used to power the printer, fax and router for wireless internet access."

"Bottles of wine and spirits along the top shelf of the kitchen (As seen in my photos). 2 pairs of shoes and 2 pairs of flip flops tucked away neatly at the corner. Some boxes tucked away behind the sofa not getting in the way (As seen in my photos). 2 golf sets tucked away at the corner not getting in the way (As seen in my photos). Some clothes in my cupboard (Unseen if not opened). Tennis racquets tucked away behind the bedroom work desk not getting in the way. 4 Michael Lau miniature figurines on the bedroom shelf (As seen in the bedroom picture). A guitar in its case tucked between the bedroom work desk and shelf as seen in the bedroom photo."

- Please do understand that I do live here, but I'm only letting other stay when I'm not around, but my personal belongings are minimal and fully declared on my listing and photos to be up front with future guests.

Thanks

February 2015

February 2015
Ian
Response from Ian:

Hi Gillian thanks for your detailed feedback. Yes we have had some problems with the previous rep that was handling the check ins. We have now assigned a new rep to handle check ins in person.

In regards to your other points above:

A. Old pillows have been replaced with new ones.
B. The only personal items i have in there are my rack of shoes and some boxes behind the couch which I'm planning to get rid off.
C. New towels have been bought
D. New bed sheets have been bought.

thanks again.

Cheers

February 2015

January 2015
Ian
Response from Ian:

Hi Maya,

Thanks for the pleasant reviews. Did come in abit late but its cool. LOL. We have changed the system and now we have a person meet at the front to hand the keys over at the unit itself.

Cheers

January 2015

This host has 6 reviews for other properties.

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About the Host, Ian

Ian
Melbourne, Victoria, Australia
Member since August 2013
Response rate: 100% (past 30 days)
Response time: within an hour
Trust
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