Entire home/apt
2 Guests
1 Bedroom
1 Bed
Per Night
Per Month
Subtotal Total
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This host offers flexible cancellation: Full refund 1 day prior to arrival, except service fee.

About This Listing

Suite for two (with a private terrace with the best views over the medina) located in an old house in the Chaoueni medina.
You can enjoy Chaouen authenticity in a very quiet street, that will make you rest and sleep without noises.

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Dormitorio

Dormitorio


The Space
Bed type: Real Bed
Property type: Apartment
Accommodates: 2
Bedrooms: 1
Bathrooms: 1
Beds: 1
Check In: 1:00 PM
Check Out: 1:00 PM

Amenities

Prices
Extra people: No Charge
Weekly Price: $320 /week
Cancellation: Moderate

Description

Availability
2 nights minimum stay
Baño de la suite (dos personas)

Baño de la suite (dos personas)

23 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
From Los Angeles, CA · May 2015

From New York, NY · April 2015

From Berlin, Germany · April 2015

From London, United Kingdom · March 2015
Francisca
Response from Francisca:

We really try to improve the things that are not working properly.
The apartment is very difficult to find as it is said in the information provided, and for this reason I inform everybody to call Mohamed. Some pepole do not like to spend money with an international call but there are public telephones which are not expensive. So you shouldn't go alone to the house as I informed you. You were told that Mohamed will help you whatever you may need and you did not call him for anything, so one may think that everything was working right until reading your, to my impression, not very fair evaluation. About the smell you only had to open the water during some minutes and the smell dissapears. It is due to the bad conditions of the dirty waters in Chaouen. We have tried to mend it but it is not possible, but as I've said only with some minutes of clean water it disappears. About the dishes I was cheking last week the apartment and I do not agree with you, but I will check it again to be completly sure about it. The suite is a product very special. You would not find, I'm sure at all, any hotel room with the private terrace you enjoy in Dar el Moualim suite, the bed in Dar el Moualim, and even with Egiptian cotton as bedlinen, at least you would pay more than 1000 dirhams. About wifi Maroc Telecom is still mending it because the problem is in the street and not inside the house and I hope today or tomorrow it will be working again. Internet tecnology for home is only provided by Maroc Telecom and it is not working as everybody would like it, but we have no choice. But of course, you do not have to know about anything of this, but you either do not ask previously to your comment anything.

March 2015

From Loudéac, France · March 2015
Francisca
Response from Francisca:

Merci par votre évaluation. Il est bonne idée les adresses, mais je pensai que quelques personnes pourrions penser que ils sont les restaurants ou les magazines qui sont mon amies (et pas les bonnes pour moi). Je prenderai le risque. Les cartes de la ville seront en le dossier que il y a en chaque apartement dans les prochaimes jours. Normalement ils sont la, mais il est possible qu'ils sont fini.

March 2015

From Munich, Germany · January 2015
Francisca
Response from Francisca:

Thanks for your opinion, intended to be equilibrated. About the smell in the barthroom: in Chaouen medina there is a problem with the waste water, as sometimes some bad smell comes from the street and also to the bathrooms in the houses. Nothing that cannot be mended by leaving the fresh water run some minutes in the shower. About the hot water system in the house is very fast to recover the high temperature, as we inform in a piece of paper hanged on the noticeboard on each apartment, just in ten minutes there is again hot water.
About Mohamed behaviour, I offered your money back if you did not want to stay at Dar el Moualim, when you had so bad impression about him. I explained you that Mohamed is not an agresive person but on the contrary, he is very sweet and helpfull with the guests. He has a very hight standard in Chefchaouen as to be a very good person and everybody respects him as he also acts as a voluntary with the poor people in the village. That is to show that he has a high soul and goodness. Anyway, as everybody he also has bad days. The problem was that you misunderstood the Moroccan gesture with agressivity and rudness due to the inexperience of the Arabic culture. Anyway, I have talked Mohamed just to explain him about the expetation of some guests and to improve his behaviour toward the guests.

January 2015

From Utrecht, Netherlands · December 2014

This host has 21 reviews for other properties.

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About the Host, Francisca

Francisca
Ceuta, Ceuta, Spain
Member since August 2013
Response rate: 100% (last 10 contacts)
Response time: within a few hours

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