Thank you for your letter! It is scandalous! When do you tell the truth? Obviously, the truth bothers you. Please read again your sentences. ALL your sentences contradict each other and the facts. All the AIRBNB opinions ever refuse you !!!
After I described how terrible, disgusting you left the apartment and asking for money for extra cleaning and my damage, you told a strange and impossible story?
You did not say a word during your stay about it.
In fact, when I asked, you wrote that EVERYTHING was OK!!!
You told that the bad weather in the island and the 2cm!!! gap on the balcony door caused your children illness when you came from St.Petersburg to the island of the spring, to the warm weather in winter in a holiday zone ??? There is very strange (my aunt is pediatrician and she was laughing on your incredible story)!!!
We did all of your requests completely, we even provide a new child's blend, which you also left dirty food residues (it's so hard to tell on the new appliance it was pre-dirty when first time you use...)
Why did not contact me under your staying? In 2 weeks you had ONLY ONE problem (3 days before your departure) that the biggest storm did not have internet in the apartment. Internet!!! when you said you had to take your child into the hospital??!! Nonsense!
What is the TRUTH dear Parent? That was the biggest problem of you.
You do not contact us or for airbnb about your situation.
The answer to our specific question was "Good afternoon, Christian! Everything went well, thank you" !!!
You know that, I can justify all my claims! We have described what we experienced.
You know that exactly how you left the apartment, do not qualify me unjustly when faced with the facts, paired with pillows, bed linen (covered with something else, the used washing machine??), the broken remote control, the new sheets, towels taken without asking (there is no hotel service), the food residues, dirty dishes, plates left on the dryer after "your washing up", spoilt lamps, etc... I can continue, all are very strong facts...
Please be the responsibility!
Better for your children!