I'm very disappointed to know you were disappointed especially because we have a vast description in the announcement of everything that contains the house and even that it is a fourth floor without elevator. The amenities that the guests see selected in the advertisement are already pre-determined by the site itself, such as "toys and books", we have a console and books. Therefore not all the amenities that the site allows us to select fit 100% to our offer and for this reason we have a description and comments on the advert made by us. The basics considered by airbnb are cloths, sheets, bed linen. Not leaving food items is our choice and because it would not be sustainable due to the prices we practice and nowhere on the site we say we have them.
The photos and all descriptions are real, just read the reviews of previous guests and even from people with babies.
We do not intend to omit anything, we want people to know what they are booking. We have no interest in people being disappointed. So much so that at your request we provide a potty for your child. It does not cost us these little gestures.
Please note our observations at the site without recent alterations:
"All areas of the apartment are very open, airy and well illuminated. It's a cosy place, peaceful and ideal to rest. The kitchen is equipped with a stove, a blender, a microwave, a fridge, an electric kettle and a toaster. We'll have at your disposal books, dvd's and a playstation. It has air conditioning an heater, a fan, blankets, clean sheets and towels. There's a baby travel bed if needed."
"The construction of the building is from the 80's.
The apartment has been refurbished but maintains some original features such as kitchen cabinets, bathtub, floor of marquees, the balcony windows to the south, the doors. The bathtub might look dirty but it's just permanent stains of its age. Sometimes the drainage of the water may be a little more lens as the water in the Algarve is a little sandy and the pipes of the old building. It is a simple house, functional and without great frills.
The apartment is situated on a 4th floor and doesn't have elevator. It's free exercise, it's not hard and it worth every step when you get there, however it's not recommend to people with reduced mobility.
We only charge the extra fee of 6eur/night to children up to 3 years old.
The photos are accurate and have not been altered or improved to make the house look better."
Thank you for your comment and although not very positive, it is important for us.
We're sorry you did not have a good experience.