Thank you for your feedback. We will certainly speak with our professional cleaning service about their attention to detail. As to the television, it was in good working order both before and after your stay. Perhaps it was user error in dealing with a new/different remote control devise?
For clarification, we have a beautifully furnished condo - a fully equipped, two bedroom space - that is accessible to all the wonderful entertainment and dining options in Downtown Memphis. However, we are not a hotel; nor do we offer hotel services or amenities. Rather, we offer an outstanding, independent Airbnb option for those seeking a more spacious environment that can be shared with family members and friends. And our guest have all been quite pleased with their accommodations - more than one of those those guests choosing to become return visitors.
As such, we will have to agree to disagree about the second bedroom. It absolutely is a full bedroom, complete with its own in-room bathroom. While you are correct that the bedroom does not have a traditional door, there is a privacy screen provided. In fact, several Airbnb couples have stayed together in our condo and no one has claimed that the unit isn't two bedrooms. I do regret that the space did not exceed your expectations as it has with the vast majority of our other guests.
We wish you all the best in finding the perfect Airbnb experience on your next trip to Memphis.