Hi Miguel, thanks for the review and feedback. As I mentioned when we got in touch, for some reason we're not getting email notifications from Airbnb alerting us to guest messages in our inbox - very frustrating.
As for shuttles, I apologize for the confusion, but our free shuttle service operates locally to beaches, 7-11 and restaurants. Not many villas provide this type of service, and I'm certain none offer free taxis to anywhere on the island. Again, very sorry for the confusion.
With respect to the 6 bedroom not being available, it was a result of the heavy rain Koh Samui experienced before your arrival. I hope you don't view this as a negative since we upgraded everyone to sea-view rooms at no additional cost. We are very pleased to hear you thought highly of our villas and certainly look forward to your return. Having said that, if you or any friends/family come to Koh Samui, be sure to send us a message as we'll have a special offer awaiting you/them.
Best of luck in 2017!