Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Il mio alloggio è vicino alla splendida BASILICA DI SANTA CROCE. Il mio alloggio è particolarmente adatto alle coppie che vogliono visitare la città a piedi.
1 queen bed
1 sofa bed
No parties or events
Check-in time is 2PM - 4PM
Check out by 11AM
Negatives: 1. The place was dirty. We had to sweep the floors on holiday (not our job). There was lots of hair on the floor and so much. Please clean it before your next guests turn up (and if you did clean it then fire your cleaner immediately) 2. No wifi at all which is annoyin…
Response from Katty:
I'm very bitter at reading such a review, which I don't think I deserve. It's the first time it's happens. But I think that the guest was a odd person (even arrived late without apologize) sent me many messages, phones for things it could solve by himself . The dirty floor seems impossible since the housekeeping lady is very good and knowledgeable. For nighttime noise it probably stumbled on a party because the bar has the soundproofed room so no noise can arrive. I don't know how the electricity has gone, but it was enough to press a button as written in the instructions of the house, the host could not even find it. I can't complain about something missing, like wifi, when it's written clearly that it's missing, I really hope you don't have to have guests like these for which airbnb makes an unpleasant call for the few stars released, unjustly also because the asking price is equal to one night in a hostel, going to a Florentine hotel in the city centre costs the triple as a minimum.
Adoro il mio paese e in particolare la mia città, non posso fare a meno della cioccolata e della cucina toscana. Mi piace molto leggere e documentarmi. Il mio motto è: il tempo è denaro, non sprecarlo.
Response rate: 100%
Response time: within a few hours
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