I really wouldn't know where to start myself. First of all, I am not sure how many options of a luxury 2 bedroom apartment with high level and luxury furnishing in the most prestigious part of Milan's city center you have at all, regardless of the price, moreover for the price you Lindsey mentioned.
Maybe for this price, in Kansas you get a swimming pool and a personal butler, but in Milan, in a place that is 200m away from the church where Leonardo's Last Supper is held, I and other 200 comments on this house, think it's a great quality price range.
Secondly, I am normally very king and helpful to all my guests, but when I have in front of myself an ignorant, frustrated, arrogant and people that shouldn't stick their nose outside of their home, then of course after trying to assist, I laugh at them. NORTH AMERICAN STANDARDS????? You're in Italy, lady. It's Europe, around 5000km away, tradition, culture, respect...you know?. I think this comments itself.
Everything else is a lie , so I wouldn't even comment it. This is also supported by the fact that Airbnb.com didn't cancel your booking upon your request as your statements are indicated as false.
The photos of the beds are exactly the same as the beds are. They can be separated into a 4 single beds to meet a request of many people to sleep separately, as clearly indicated. Regards Igor