This is the first time we feel the need to comment on a review, but we feel that Bings review was unfair and dishonest.
The stairs in our house are steep, but not unsafe. The house we live in is built in the 1880s. We have added photos of all the stairs both leading up to our house and inside our house to the Airbnb advertisement to prepare guests for this . We have thus not opened our house for families with young children.
Cleanliness is a subjective matter. If Bing expected more than he got there is little we can do about that now, but they did not contact us during their stay about it. We scrubbed down both kitchen and bathroom before we left the house, the kitchen and bathroom were ok when we got back home, except for long black hairs in the shower and we who live in this house are blondes. They also left some trash in the form of empty shampoo packages in the shower.
«Flthy» is a very strong word in our vocabulary. The alley up to our house is a public road and outside of our control, but it was ok when we left and ok when we got back home. How it was during Bings stay we cannot say, but this seems exaggerated and not something we can be held accountable for.
What we feel that Bing failed to mention is that he was allowed to check in half a day earlier than what we normally allow, for which we did not even receive a thanks, he overstayed the checkout time, failed to read the instructions clearly stated in our house manual and therefore left their garbage inside our house when they left. They had for some reason searched trough our wardrobe, which we find very disrespectful.