Outstanding hospitality7 recent guests said this host offered outstanding hospitality.
Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Great communication100% of recent guests gave this host a 5-star rating for communication.
This is a beautiful House located 10 minutes before Jarabacoa. The most attractives things of the house is the security of the project where the house is, privacy, the beautiful nature around the house, and the pool.
Free parking on premises
1 double bed, 1 single bed
1 double bed
1 double bed
No parties or events
Check-in time is 3PM - 5PM
Check out by 12PM (noon)
This house was cozy and very clean. Mrs Olga received us and she is the nicest lady. Communication with host was great and and the place was in a gated subdivision so we felt very safe.
We waited 45 minutes at the meeting point and could not reach the owner by phone. Eventually we were called back and a few minutes later met with Olga. The house is situated in a secured luxureous community in the woods. It looks lovely from the outside but is very small compared…
Response from Luis Arturo:
Thank you very much Marleen De Graaf, I am very sorry for the inconveniences that you report after you have finished your stay. I hope you also remember when we called you repeatedly and communication wasn't possible, we assume that the situation was because in Instead of having a Dominican phone number, you had an international number. If during your stay we had contacted of course that we would have done everything possible to assist you. In future cases we recommend that you use the text messages of the Airbnb mobile application to get live assistance by us and airbnb no matter the time About the sound emitted by the fans we are aware that it happened due to an general electrical interruption by the electricity company of Jarabacoa, (not because of us) when entering the backup electricity system that we have installed in the house, some appliances emit a sound Different and we have some outlets disabled as in the case of the blender to avoid overcharging the system. After an exhaustive supervisor, we verified that in the house all its elements are in conditions to receive other guests maintaining the standard of quality that we have always tried to have with ours guests. We emphasize that before giving the house to each new guest we take a shared tour of the house to make sure that they feel comfortable staying, just if you agree you stay in the house, in case you don't like we try to find another place to stay with airbnb representatives.
Soy Luis Arturo Abreu, mis amigos me conocen por Arturo, soy apasionado con las cosas que puedes lograr a través de Internet y los vínculos sociales que puedes crear. Vivo en Santiago pero con mucha frecuencia visito Jarabacoa (Me encanta la naturaleza)
Languages: English, Español
Response rate: 100%
Response time: within an hour
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