Unfortunately, it rained a lot during the week Marjolein and her friends spent there. The strong wind took some of the tiles out of the place, so it produced a leak in the roof. If Marjolein had called me, I could have sent a professional to fix the problems, instead of the guy who works there in the compound. The cell phones don’t work very well there indeed, but they could have called me from the condo reception. There is also a landline phone in the main room of my house that could have been used. Before their stay, I answered quickly all the messages Marjolein sent to me and was in touch the entire time they spent there, if they have called. The next day I was told of the problems, they were all solved. The family that spent a week in my house right after Marjolein sent me this message when they left: “Everything worked fine and we had a great time there... We were still presented with a heavy rain yesterday that finish to wash our souls!”. All of the others comments here testify that people usually have a great experience in my house and, unfortunately, yours were the exception. As I told you, I am truly sorry that you had such problems and my offer to you spend a free weekend there is still on the table. Hope you to accept it.