Two Master Bedrooms - Heated Private Pool - Minutes to Restaurants Disney - Paradise Palms
Free parking on premises
Not suitable for pets
No parties or events
Check-in is anytime after 4PM
Check out by 10AM
Beautiful and comfortable home. We arrived late and had issues getting in however. After-hours operator Matt could not give us any instructions and property manager did not answer so after trying for hours we did not sleep there the first night and we did not get our money back f…
Response from Stephanie:
Hello Christopher, I'm sorry for the difficulties that you experienced on your first night. However, you were emailed very clear arrival instructions, prior to your arrival, which you confirmed back that you received. The instructions stated that you needed to come to our office to pick up your Welcome Packet, which included the entry information and key to the property. The confusion with the answering service was that they were giving you the code for the after hours lockbox at our office, and you were trying to use that code on the lockbox at the villa. Although we were not able to refund you for the first night, we would still like for you to come back to stay with us. On your next visit to Central Florida, please let us know and we will see about offering a discount on your next stay. I look forward to hearing from you again! Thank you!
With so many companies offering similar services, why should you choose IPG Vacation Homes? Our reputation, our selection, and our service. We’ve been in the business since 1989, and have been busy transforming the Central Florida vacation home market for 18 years, making finding…
Languages: English, Español
Response rate: 89%
Response time: within an hour
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