thank you for your review, we highly appreciate it and hope you had a pleasant stay in Dubrovnik.
As for the check out, 10 am is a standard in Dubrovnik as apartments must be cleaned until 2 pm when next guests usually arrive, therefore it is quite convenient and it is truly our good will to help our guests store the luggage after 10 am if they have a late departure. In some places, hotels etc., that is not possible.
And as for the apartment, its historic house is located in the center of Old town with absolutely no stairs to reach it but the apartment itself is located on second floor as described on the listings page.
Dubrovnik Homes team