Sparkling clean4 recent guests have said that this home was sparkling clean.
Self check-inYou can easily check in with the doorman.
Midtown East Apartments is located in New York City, just half 1.1 mile from United Nations New York. Museum of Modern Art is 1.0 miles from the property.
Guests can enjoy the nearby variety of restaurants. The property also has grocery deliveries.
1 queen bed
1 air mattress
No parties or events
Check-in is anytime after 3PM
Check out by 12PM (noon)
Self check-in with building staff
Unfortunately I did not have the best stay here. I booked Carlos' apartment for a Monday - Friday trip. When I arrived on Monday, I was greeted by a nice lady who let me in the apartment. Shortly after I received a message from the host, Carlos, that said I had a balance due for …
Response from Carlos:
We did no have an issue with Athena during her stay; however her boyfriend was a big problem and caused a lot chaos in our office and for our associates. Athena agreed before check in and upon arrival that she accepted a dog fee; upon her check in she had 2 dogs instead of one. Athena was informed again at check in that there will be a fee per dog; she accepted this fee without any hesitation. She even said I quote "Oh i'm sorry, I forgot to mention both of my dogs"; this already seemed a bit deceiving to us since no one ever forgets their dogs. Athena requested an early check in at 1pm; we went out of our way to accommodate it; however she kept changing the time all day and didn't arrive until 7pm. Since she had dogs we upgraded her by giving her a private backyard which wasn't part of her reservation. The same day at 1130pm (very later and after business hours) we received a call from Athena's boyfriend; he was being very loud, threatening and disrespectful. He proceeded to say that he was not going to pay for any dog fee and that he did not care what Athena had agreed to. This caused a lot of disturbance because the reservation was under Athena's name; however we were dealing with her very aggressive and disrespectful boyfriend. Athena's boyfriend threatened our staff saying I quote "I don't need to leave this apartment; I can stay here until whenever I want and you can't do anything about it". At this point we contacted Airbnb and informed them of the issues; we were extremely concern that an individual who sounded so violent was staying at our property and had access to our building. We did not have any record or information on this aggressive individual; when we requested Athena to provide information of her boyfriend she refused. We informed Airbnb that we did not feel comfortable having this aggressive, disrespectful and violent person in our property without having his information. Athena kept saying her boyfriend wasn't staying at the property; however he was present all the time. The second day the apartment was free all day; Athena never informed us she left at 10am; she only mentioned it when I called her to say Airbnb had paid her dog fee. At which point I told her apt was as she left it since we didn't know she left; she mentioned she left keys inside and requited 7pm check in. Again our associate waited 1hr as she didn't show up until 8pm. Athena never got locked out of the property; her mother played with the door lock and locked the door knob; as informed by Athena to our associate. Our associate also noticed this when we sent her to open the door; Athena was informed at check in not to play with the door lock, which apparently her mother did. I warn all host of having Athena's boyfriend at their property. When we sent an associate to open the door Athena's mother had locked; her boyfriend again started screaming, cursing and trying to intimate our associate. This caused us to make a 2nd report with Airbnb which forced us to make changes in our property when it comes to having 2nd guest. Athena's boyfriend will be an extremely problematic person to deal with; I suggest all host to be very careful or even avoid the situation fully to prevent problems. Our main goal is always to provide A Quality service to all our guest; our hundreds of reviews in dozens of properties for over 6 years speak for themselves.
Temporary rentals available in New York, NY, United States.
Response rate: 82%
Response time: within a day