Thank you very much Sarah for your gracious review. We strive to provide superior service and in fact we had a booking complication which Sarah was very gracious and patient while we worked to solve it :) Sarah mentioned in the Private Note to Host that daily replenishment of amenities is not provided at this resort, so we have updated the listings to mention the following:
NOTE This resort doesn't include complimentary daily housekeeping/amenities, although some services are complimentary:
- 7 night stays include a mid week complimentary "Tidy Clean" which includes trash removal, new towels/linens (beds are made) and replacement of toiletries. Vacuuming is not performed although there is a vacuum in the closet :)
- Stays with fewer than 7 nights do not receive complimentary Tidy Clean even though you are charged a $30 "Short Stay" fee.
- You may request additional Tidy Clean for $19 per Tidy Clean.
- You may request fresh towels and/or linens to your unit, you do the work, $0 (free)