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Beautiful room center of Florence

Private room
3 Guests
2 Beds

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About this listing

Edit Summary

With Airbnb, you can find unique accommodations in people's homes—from houses and apartments, to tree houses and igloos. The listing details below explain what you'll find in this space. If you have any questions, you can contact the host directly.

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The Space
Property type: Apartment
Accommodates: 3
Bedrooms: 1
Bathrooms: 2
Beds: 2
House Rules


Extra people: $29 / night after 2 guests
Cleaning Fee: $35
Cancellation: ModerateLong Term


House Rules

Safety Features
Smoke Detector
Carbon Monoxide Detector
First Aid Kit
Safety Card
Fire Extinguisher

1 night minimum stay
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262 Reviews

Check In

September 2015
Response from Paolo:

I never reply to the reviews because I have more than 250 and they are all excellent, but this time I have to.
I regret that the three girls did not like the stay here in my house. I think that everything is due to a lack of communication. They do not know pretty much a word of English. I asked many times if everything was OK and I only got "OK- OK" and smiles. If there was something wrong I would have preferred if you told me instead to wait to write it here. I have delivered the service that usually do to all my guests. I told you the kitchen was available with everything you need, I thought you understood and you didnt mention anything about doing laundry. Dirty room ??? One thing I pay high attention to is proper cleaning and providing my guests with a hygenic room. Being 3 people in one room for two day opening the window to circulate fresh air into the room instead of closing it would have been a smart idea. I wouldn't even want to begin talking about the conditions you left my bathroom in..I have many Koreans guests , they are always polite and friendly, and no one ever complained.
Dear girls give you 3 tips:
1) Put a photo on airbnb profile
2) Go to English school as this may help you comminicate more easily while travelling.
3) There's also a 5-star hotel, perhaps costing 10 times more but then maybe there you will get the service you need.
I do my best and try my hardest to please my guests and to have them enjoy their stay... If you didnt understand something or weren't ok with something you should have come to me and I would have tried to assist you with your needs.

All the best!

September 2015

September 2015

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September 2015

About the Host, Paolo

Florence, Italy
Member since June 2011
Response rate: 100% (last 10 contacts)
Response time: within an hour


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