BEST REVIEWS~SERVICE~QUALITY #B101

Apartment - Entire home/apt · Boulevard Kukulcan, Cancún, Quintana Roo, Mexico
Michelle

We are here 24/7 with skills learned over many years of providing service in 5 diamond Cancun hotels . We have quality remodeled rooms and service to make you believe you ARE getting much more than your money's worth .Tripadvisor reviewers made us #1

Your host, Michelle
28 Reviews
Response rate: 97%
Response time: within an hour

We are here 24/7 with skills learned over many years of providing service in 5 diamond Cancun hotels . We have quality remodeled rooms and service to make you believe you ARE getting much more than your money's worth .Tripadvisor reviewers made us #1

The Space

Welcome to Solymar Condo - we are full time resident owners with 17 years experience living in Cancún and taking care of visitors

BEACH RESORT PROPERTY~ ENTIRE APARTMENT ~ LAGOON VIEW ~ WIFI AT POOL AND LOBBY FREE

10 minutes from Cancun International Airport.

We have a private driver who can pick you up in a van and take you grocery shopping on arrival who also organizes tours at discounted rates.

Our hotel zone location means you are close to malls and restaurants and are on a fabulous beach in a resort style condominium. No matter where you stay in the hotel zone , each property is so wide that you will need to take the bus , no one is walking distance to EVERYTHING . Fortunately we have excellent buses that run constantly .

There is not a terrific view but we have added a brand new kitchen and fridge and microwave in May 2014 and wifi is FREE in nearby lobby - you will be in a great location, have a perfect beach and have a safe and clean place to stay with ON SITE RESIDENT OWNERS .

Perfect beach
Two swimming pools
Umbrella & two beach chairs are provided in your closet
(No need to wake up at 5 am to put a towel to reserve an umbrella at our beach)
Lobby store has water, ice, yogurt, soft drinks plus snacks and pharmacy .

~2 double beds
~ small kitchen has two burners, small fridge, coffee maker, toaster and utensil. Please see photo for details.
~Private bath with shower
~New flat screen satellite tv with remote
~Alarm clock
~Valuables safe

FREE WIFI - A WIRELESS ROUTER THAT YOU CAN ACCESS 24/7 IS IN POOL AREA AND NEARBY LOBBY.

BUSES and TAXIS are always running outside on our one hotel zone boulevard, cheap and efficient, you are not far from anything as our island is 12 miles long

BOOK with us and have hosts that greet you on site and provide you with hospitality learned over 17 years working in this Cancun hotel zone.

Guest Access

Anything ... nothing is off limits .

Interaction with Guests

I'm here 24/7 for your convenience :)
Unusual !!!!!
I was a concierge at Mexicos top hotel for years - it was my job to know everything about customer service and Cancun :)

The Neighborhood

We are in the Cancun hotel zone in the middle of five star hotels but we are a condo, our rooms have kitchens and are in fact , full time living studio apartments .
From May until November the turtles come to lay eggs on the beach and we collectively protect the eggs and release the babies 9 weeks later .

Getting around

Buses 24/7 every minute 1usd
So easy to take the bus - we do !!!! We have done it for 18 years . It's cheap , fast , convenient .
Free parking if you rent a car .
10 minutes from airport

Room type: Entire home/apt
Accommodates: 4
Bedrooms: 0
Bathrooms: 1
Beds: 2
Minimum Stay: 2 nights
Cleaning Fee: $15
Check In: 3:00 PM
Check Out: 12:00 PM (noon)
Country:
City:
Cancellation: Strict
Overall Guest Satisfaction
Accuracy
Communication
Cleanliness
Location
Check In
Value
  • A bad experience. The apartment smelled really humid. Is old and dark. The bad odor never leave. We try to contact Michelle to look for alternatives (an upgrade paying more, or discount, but she never answer our phone calls, nor returned our messages. We try to use the umbrella to go to the beach and it was broken. Cookware in bad conditions... The outside (swiming pool, and palapas) were very nice and fine. It is cheap, and we didn't expect much, but still I is not clearly stated about all the inconveniences.

    June 2014
    Michelle
    Response from Michelle:

    I am very disappointed to see this, the 1st negative review for this room especially since I kept the price at 59 even though it has an all NEW kitchen and new large fridge that is much improved , everyone else has loved it very much . We live right upstairs from 2101 and are here 24 hours a day as we have 17 rooms to attend to, but we didn't hear from Martha until we received this review . I am sorry to see our first negative person :(

    June 2014
  • Michelle es muy buena anfitriona, gentil y atenta; estuvo pendiente de nuestra hora de llegada y nos brindó información útil para nuestra estancia. El departamento está muy bien ubicado en la zona hotelera, cuenta con todo lo necesario, e incluye el servicio de limpieza.
    Tuvimos una estancia agradable en este alojamiento, Michelle me comentó que están mejorando los departamentos, y en efecto, en el nuestro, parte de los equipos de la cocina eran nuevos. La ubicación del departamento es excelente pues está a pocos minutos de todos los servicios...El único inconveniente que tuvimos fue que la conexión a Internet en el lobby y el área de la piscina era muy débil e intermitente dificultándonos la comunicación.

    May 2014
  • Michelle is a fantastic host. I had originally reserved one of the smaller basic apartments but she was doing some remodeling on that one ( it looked great) so when i got there i opted for another apartment. It was incredible. All Michelles apartment are great and very well kept . The apt complex is located in the hotel zone . The beach is very near, and very private, there is a restaurant /bar on the beach that you could get drinks and food. My daughter who is five loved the beach and also the pool .
    In front of the apartments on the streets there are public buses that go to the stores , restaurants along the hotel zone and downtown, one dollar one way, every 2 minutes , you don't need a car. Me and my family also visited the island Isla Mujeres which i highly recommend. Ferry's from the hotel zone leave every 30 min or so. It is amazing. We ended up going there twice. Some restaurants in the hotel zone can be expensive if you are in the budget, so make sure to check the menu before you enter.
    We had a fantastic stay.

    May 2014
    Michelle
    Response from Michelle:

    KUSH was a wonderful guest and it was a privilege to upgrade him to a better room so that I could begin my remodeling project of this one .

    May 2014
  • My husband and I stayed at Michelle's suite this past week and we had an amazing time throughout the whole trip. She was so kind, gracious and willing to help with anything we would have possibly needed. It was also great that she approved our booking so quickly and spoke with me frequently before I arrived. The room fit our needs and the location was great! The beach is so close and its absolutely beautiful. I really enjoyed the atmosphere of the whole building and the staff (especially the morning bartender) were a joy to be around. Overall, I have not a single complaint and I would gladly rebook anytime I plan to go back to Cancun. Thank you!

    April 2014
  • LOVED IT! Everything was great. Will definitely come back! GREAT PRICE, CLEAN SAFE place.
    :)

    April 2014
  • Thank you so much Michelle for this amazing stay we had a great time !! Everything was perfect and you are a perfect host ! We will come back !

    March 2014
  • Nous avons eu un merveilleux séjour dans le condo de Michelle! Bel endroit, bien situé et très propre! On se sent comme à la maison! Cela répondait parfaitement à nos attentes qui étaient de passer le plus de temps possible au Mexique à plus petit prix! C'est une place tranquille où il y a beaucoup de résidents permanents! Nous y avons fait de belles rencontres! Petit conseil en terminant : Pour ceux qui aiment manger dans les bons restaurants à prix très abordable, je vous recommande de sortir de la zone hôtelières! Voici 2 places que nous avons adoré : La Troje (mardi 30% de rabais) et Cheesters notre gros coup de cœur!

    March 2014
  • Bonjour

    Nous sommes très satisfaits de la façon dont Michelle nous a reçus.
    Elle est très aimable et très disponible.
    Le studio était très propre et très bien entretenu
    Je recommande fortement ...

    Yvon

    February 2014
  • This place was great! Right on the beach. Exactly as advertised. Michelle was very friendly.

    February 2014
  • Michelle answered all my emails very quickly and gave good directions for when we arrived. She met us with a map and information on Cancun. We opted to stay in the basic room to save money. We weren't disappointed except that the slider didn't lock (maybe it's fixed now) and the beds/pillows weren't very comfortable. One was somewhat hard and "crunchy" with some kind of plastic underneath. The condo was very close to the beach as shown in the photo and all the photos were accurate. Wifi was available in the lobby and in the pool area and had good reception. We had a fantastic time in Cancun and are looking forward to another trip.

    January 2014
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Languages
English, Español
School
Harry Ainlay Senior High, Grant MacEwan University
About
I love what I do here in Cancun and I have held the #1 position on Tripadvisor for the quality of my rooms and attention to my guests. I traded Canada for Cancun when I was 24 because I had a desire to never have to return to " reality" after vacation again. Mexico proved to be a wonderful place to live. For ten years I worked in all the top luxury hotels in front end service and I learned so many things that can help you have a fabulous experience. I'm here full time, not an absentee owner. The desire to vacation never went away and we enjoy it more than ever. Every four months we head overseas to major world cities to open our minds and have new experiences .... and are always looking for ways to serve you better ~ we love what we do . Sincerely , Michelle
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Response Rate
97%
Response Time
within an hour
Calendar Updated
today
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