BEST REVIEWS~SERVICE~QUALITY~#3503

Apartment - Entire home/apt · Boulevard Kukulcan, Cancún, Quintana Roo, Mexico

We are here 24/7 with skills learned over many years of providing service in 5 diamond Cancun hotels . We have quality remodeled rooms and service to make you believe you ARE getting much more than your money's worth .Tripadvisor reviewers made us #1

The Space

Book with us and you will see that we are ON SITE 24-7 to attend to you with 18 years experience in 5 diamond hotels in Cancun we know about service and quality.

We are 10 mins from CANCUN INT'L AIRPORT.

We have a driver - Betty Bejarano at Cancun Smiley Tours who can be arranged to pick you up at the airport , take you grocery shopping, and arrange tours at discounted prices.

Our hotel zone location means you are close to malls and restaurants and are on a fabulous beach in a resort . No matter where you stay , each hotel is so wide that you will need to take the bus , no one is walking distance to everything . Fortunately we have excellent buses that run constantly for under $1usd per person and you may use dollars or pesos.
We are walking distance to four restaurants ~ but you didn't come all this way to stay on this block correct ?!

We have many apartments, this one is our least expensive, If you want to be on the beach in a resort but are not FUSSY about having wifi in room and ocean view this is for you.

~ perfect beach
~ two pools
~ lobby store
~ ATM
~ laundry pick up service
~ umbrella and two chairs for your personal usage
~ wireless router that guests can access 24-7 in lobby and pool area

This room is on the 3rd level and provides a garden view.

~TWO very thick BEDS (Matrimonial)
~ kitchenette with two burners
~ coffee machine
~ small fridge
~ coffee machine
~ blender (take it to the beach or pool with you !)
~ pots and pans, all utencials
~ private bath with shower and hair dryer
~ satellite tv with remote
~dining table and two chairs
~ air conditioner with remote
~outside balcony with two chairs
~ valuables safe

BOOK with us and have hosts that are FULL TIME on site and provide you with hospitality learned over 18 years working in this Cancun hotel zone.

Interaction with Guests

I have lived full time at Solymar since 1998

Room type: Entire home/apt
Bed type: Real Bed
Accommodates: 4
Bedrooms: 0
Bathrooms: 1
Beds: 2
Minimum Stay: 4 nights
Cleaning Fee: $10
Check In: 2:00 PM
Check Out: 12:00 PM (noon)
Country:
City:
Cancellation: Strict

Overall Guest Satisfaction

Accuracy
Communication
Cleanliness
Location
Check In
Value
  • Amazing! Can not fault Michelle's place. Super clean, super comfortable bed, large bathroom, very well equipt kitchenette (better then most kitchens I've seen travelling). Not it's not an amazing view but it's still a balcony with fresh breeze and water view. No there no wifi in the room but there is around the pool and in the lobby, which has comfy couches, ocean breeze and ocean view. Michelle is friendly and full of advise :)
    Would live here if I could!

    April 2014
  • The room was one of he cheapest rooms that Michelle has and it is totally worth the money. A/C worked great and the buses really were easy. Te beach there was also awesome! Michelle was very helpful. Even ordered us a pizza one night when we stayed in. Thanks for a great memory!!

    March 2014
  • I stayed here with my mom the first week of February and it was great! Just some things I wish I'd known- Getting to and from this unit requires taking a few sets of stairs, which was hard on my mom's bad knees. The chairs that Michelle has available are foldable camp-type chairs, not beach loungers. (We used them everyday and they were perfect!! Even on the days when I went to the beach at 7:30 I still couldn't get the lounger chairs that the building provided). Michelle is right- don't eat at the restaurant!! The food is TERRIBLE and it's way overpriced. The condo is south of the bigger hotels with restaurants and the main restaurant drag. But it is SO easy to get north. The bus passes every three minutes right out front. And they accept US dollar bills. Just plan ahead :). Betty & her company were fantastic and a great deal. The wifi in the lobby was reliable and the hotel staff helped us order delivery food. It was a great experience- I only wish I could have stayed longer! This is a great budget room but next time I think I'll upgrade to one of Michelle's ocean view rooms.

    February 2014
    Michelle
    Response from Michelle:

    Thank you Terri !!! Yes we make sure our guests have chairs and provide them in each room along with a beach umbrella and they are far more comfortable than the hard wood loungers at the pool and plastic white chairs at the beach . Sometimes there are plenty to go around , sometimes not, but we ensure that our guests are taken care of 365 :)

    February 2014
  • This is definitely a simple facility, don't assume that the hotel has indoor A/C. However, the rooms do have air conditioner, but the hotel as a whole, hallways, guest room, bathroom, etc. don't. Also, the elevators don't ever work, don't assume they will get fix, I don't see that happening anytime in the future. Be prepared to do some heavy lifting with your luggage. The lobby has some employees, who can help you with your belongings. If they help, don't forget to tip and say gracias.
    Our room was simple and modest with basic amenities. The saying you get what you pay for, rings true, here. However, dont expect to get WiFi in your room. ( Only 10 have WIFI and the one we were in didn't.) For some reason, I made the error and assumed our room had WiFi access. It didnt, and Michelle told us of a location near the pool. We couldnt find this location, and she went outside with us and showed us where the WIFI hot spot was. Our host, Michelle and her husband were helpful and friendly. They did ask if we were interested in a bigger room with WIFI for $20.00 more dollars a day. It isn't much, but we were already in a tight budget, and every penny counts in Cancun, especially since its expensive. So, we had to decline. So, to sum it up, Michelle is friendly and helpful, but the actual Solymar resort is OK.
    My advice to you is to read other reviews, and decide for yourself. Shop around for tours online, it can save you money and enjoy your trip. The waves are rough around the beach, so please be cautious. Pay attention to the flag colors, they have a purpose.

    July 2013
    Michelle
    Response from Michelle:

    We have two budget rooms for budget travelers at 59 per night and we have fabulous ocean views with wifi for 79 in low season. For 6 usd per person more these girls could have upgraded to not only a bigger room, but one with OCEAN VIEW and free in room WIFI newly remodeled but 6usd was not in their budget.
    The elevators were not working DURING her stay because of a flood of rain that was monumental in Cancun but are back in full service as they have been for the 17 years I have made this apartment my home .
    As she mentioned, the bellman were extreme,y helpful in aiding our guests with luggage during that difficult time.
    The beach is idyllic and changes every single day, I'm going to add some photos of how flat and lake like it is this week.
    It is clearly noted in the listing of this 59 usd room that wifi is free in the lobby and the pool area and that is reflected in the price of the room.
    It is correct that the three girls called on me over and over again to show them how to check email.
    Do read other reviews !! We are proud winners of recent Excellence Awards for Solymar Condo on Tripadvisor and very happy to be here 24 hours a day to keep bringing pleasure to our guests.

    July 2013
  • We stayed here for just 2 nights during a layover before our next destination. The room was excellent and offered everything we needed. One word of advice.. listen to all the suggestions Michelle gives on food and drinks. Also would like to apologize for losing the beach towels!

    May 2013
    Michelle
    Response from Michelle:

    Ruben :) meeting you guys was like hosting the Beatles !!! What a cute group !! Thank you for your stay . It's a pleasure to see people come and have so much fun

    May 2013
  • Wonderful! We could not have asked as Michelle and Peter no better hosts! They were very nice and made ​​sure we had everything we needed to have it convenient, and gave us a wealth of information.
    The condo was very nice and comfortable, with lots of natural light, with a beautiful view of the sunset over the lagoon.
    Michell condo is warm and inviting, it is extremely organized and helpful. But also very discreet, we felt as if we were at home until we needed them and there she was! There was also the lovable Betty took us to and from the airport so we were totally relaxed.
    which was just amazing great people and a nice place!

    Thank you for everything, we come back.

    May 2013
  • We thank Michelle and Peter for warm hospitality! They made our honeymoon enjoyable, and they always were there when we need their help or advice. We will come back to Solymar Condo for sure!

    February 2013
  • The location is very convient for the hotel zone, frequent public transit makes getting around really easy. I stayed in the most affordable unit, great for the budget minded traveller. Having travelled to many places the price for value in this location is excellent and Michelle has many units available for any price range. Very easy check in and check out and the small extra's like some shampoo ( which I forgot ) were really appreciated. The resort itself has a great beach access and the beach grill located next to this hotel is good for a quick drink and a bite.

    January 2013
  • My three friends and I stayed at Solymar which was a great idea because your not too far from everything but not in the middle of all the ruckus of the downtown bars and clubs, which we enjoyed. The apartment was awesome, it was clean, smelled nice, no bed bugs, it had air conditioning and the best of all it was very close to the beach. We also got to see sea turtles lay their eggs on the beach, which was awesome.

    Michelle is a great host. She was so accommodating she had maps and information on the best places to eat and visit on the strip, she even went out of her way to get us a coffee maker.

    I would definitely stay in one of Michelle’s apartments in my next trip to Cancun.

    August 2012
  • Michelle is awesome. Very clean, well presented studio room. We had everything we needed at our fingertips. Basically, very quiet and uncomplicated. We had a small issue with a missing beach towel that was mistaken for a hotel towel and Michelle went out of her way to track it down and return it. I am already planning another trip to Cancun and will definitely book my stay with Michelle at Solymar. The hotel is located in a quieter area of the hotel zone, but the bus goes by every 2 minutes to get you downtown. The beach was clean and very beautiful. Secure parking for our rental car and the staff of the hotel was very friendly and helpful.

    February 2012
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Languages
English, Español
School
Harry Ainlay Senior High, Grant MacEwan University
About
We are at present moment #1 in Cancun on review sites for the quality of our rooms and attention to our guests. I traded Canada for Cancun when I was 24 because I had a desire to never have to return to " reality" after vacation again. Mexico proved to be a wonderful place to live. For ten years I worked in all the top luxury hotels in front end service and I learned so many things that can help you have a fabulous experience. I'm here full time, not an absentee owner. The desire to vacation never went away and we enjoy it more than ever. Every four months we head overseas to major world cities to open our minds and have new experiences .... and are always looking for ways to serve you better ~ we love what we do .
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