Aaron

Cute 2 bed w/ roof terrace & views

Entire home/apt
3 Guests
2 Bedrooms
2 Beds

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This host offers flexible cancellation: Full refund 1 day prior to arrival, except service fee.

About This Listing

Lovely, cosy 2 bedroom apartment with air conditioning for the hot summers. Access to a roof terrace with fantastic views across the city.

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Sunny Roof Terrace with Fantastic views

Sunny Roof Terrace with Fantastic views


The Space
Property type: Apartment
Accommodates: 3
Bedrooms: 2
Bathrooms: 1
Beds: 2
Check In: 2:00 PM
Check Out: 11:00 AM

Amenities

Prices
Extra people: $17 / night after 2 guests
Cleaning Fee: $34
Security Deposit: $169
Cancellation: Moderate

Description

House Rules

Availability
2 nights minimum stay
Sunny Roof Terrace with Fantastic views

Sunny Roof Terrace with Fantastic views

8 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
From Cadolzburg, Germany · August 2014

August 2014

From New York, NY · July 2014
Aaron
Response from Aaron:

Many thanks for your honest review. Unfortunately I was unable to wait for you at the apartment as you arrived much later than expected and with no communication of the delay. I therefore had to ask my friend to wait for you as I had another appointment to attend to.

I'm also surprised that the stairs were a shock for you, in the description it is clearly stated the apartment is on the 5th floor without an elevator. As for the furnishings you are actually the first to mention this and they are what you see in the pictures. If you look at reviews before and after none our guests have had an issue with any of the furnishings.

You also mention that you had multiple blackout's and the internet wasn't working reliably, my apologies you experienced this, however I have checked it and it seems to be fine. Again none of my other guests before or after have mentioned this as being an issue, even when asked. We'll of course continue to monitor this as we understand internet is important to all our guests and want it to be working efficiently for them all.

With reference to the dirty floors, the apartment like all my others is professionally cleaned before each guest arrives. Unfortunately the design of the tiles may make it look dirty but the floor was cleaned properly as I was there when she was sweeping/mopping it. Also there were several garbage cans provided for you underneath the sink, as well as plastic bags and cleaning products for your use, but I'm guessing you didn't take the opportunity to look there.

You have also mentioned that the location is above average which I believe is a fair comment, again we have been fully transparent with the location and in the description have mentioned what you consider the truly central as being a 20-30 mins walk as you have pointed out.

All in all I really appreciate your review and will of course endeavor to ensure that standards are kept across all apartments. However your expectations are also better managed if you read the description as I believe we have been honest and fully transparent. It is therefore a shame we didn't meet your expectation on this occasion.

July 2014

From Aarhus, Denmark · July 2014
Aaron
Response from Aaron:

Many thanks Mette Lise, it's a shame I didn't get to personally meet you but I'm sure my friend did a nice welcome for you. Thank you so much for looking after the apartment you truly embody the Airbnb spirit!! I'm also glad you had a lovely stay and enjoyed the apartment. Luckily this one has great air con which many apartments do not have. Wishing you both all the best.

July 2014

From Ibbenbüren, Germany · July 2014
Aaron
Response from Aaron:

Many Thomas, it was a real pleasure meeting you. I try to treat all guests like they are friends visiting so I'm glad you enjoyed your stay. Take Care.

July 2014

From Sheffield, United Kingdom · August 2013

From London, United Kingdom · July 2013

This host has 186 reviews for other properties.

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About the Host, Aaron

Aaron
London, United Kingdom
Member since June 2012
Response rate: 100% (past 30 days)
Response time: within a few hours

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