Entire home/apt
6 Guests
3 Bedrooms
4 Beds
$80
Per Night
Per Month
Subtotal Total
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With Airbnb, you can find unique accommodations in people's homes—from houses and apartments, to tree houses and igloos. The listing details below explain what you'll find in this space. If you have any questions, you can contact the host directly.

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House in the Medina of Chefchaouen

The Space
Property type: House
Accommodates: 6
Bedrooms: 3
Bathrooms: 2
Beds: 4

Amenities

Prices
Extra people: No Charge
Weekly Price: $450 /week
Monthly Price: $1037 /month
Cancellation: Moderate

Description

Availability
2 nights minimum stay
Sala de estar

Sala de estar

40 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
February 2015

January 2015

January 2015

January 2015

December 2014
Jose Luis
Response from Jose Luis:

Dear Sarah

We are sorry that the house did not meet your requirements but just for clearing some of your points:

- Taking into consideration that you arrived just less than one hour after the previous hostage leaved the house, we warned you days before your arrival that we would need some extra time for cleaning. What I do not understand is why I do not know the lack of cleaning when you arrived until this comment, one simple phone call would had sorted out in a matter of minutes. Anyway we will try to do it better by another way in future.

- The hot water tank is 50 liters more than enough for 10 minutes showers for 3-4 persons. Anyway in our indications we gave you in advance you could have read about it.

- About language misunderstandings, Youseff speaks Spanish and Arabic and only a bit of English as it is usual in that part of the country but, you were provided since the very beginning by an Spanish emergency phone number to call and as you were informed before also, there is a phone station only 20 meters away from the house in case that you do not want to call from your own phone. And a phone call to Morocco from that teleboutique costs less than 10 cents of euro. I never received a phone call from you while your stay in the house.

- We received your email about the heater and we advised you that Youseff was coming to turn it up but he was knocking the door for 20 minutes and nobody answered cause as you said in another email, you were on the roof and you didn't hear it...we guessed that due to it was an emergency for you, somebody would be taking attention of his arrival.. You also answered that due to he had a key he could enter by himself and fix it, We would NEVER do that due to we respect the intimacy and privacy of our guests.

- Chaouen is a mountain city and it was in December so the cold feeling is more than normal in this season..

I am glad to hear that you enjoyed the town and again I am sorry that you weren't plenty satisfied with the accommodation but I hope that with my explanation you might understand our point of view.

Thank you so much!

December 2014

November 2014

October 2014

About the Host, Jose Luis

Jose Luis
Sevilla, Andalucía, Spain
Member since May 2011
Response rate: 100% (past 30 days)
Response time: within an hour
Trust

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