Please note that this guest appealed to airbnb and after gathering information from myself and my neighbors that disputed this version, her claims were determined to be unfounded. However, I’ll address each here:
“The listing does not state that there is no AC.”
•No friends or neighbors anywhere in Venice have AC. Venice is close to the beach where the temperature, especially in summer, can be up to 30 degrees cooler than inland LA. Even so, there are ceiling fans in every room. In fact, the guest house in the back gets much warmer than the house and of the over 250 guests in the past five years, only one has ever asked about AC!
“The front door did not open-surely a fire hazard”
•When I returned to my house after the guest departed, I saw that they had locked the door handle button by depressing it; pushing it in would have released it.
•Fleas and other flying pests are a fact of live in southern California; you can see houses “tented” for pest extermination everywhere. I treat our pets with “Advantage” monthly and shampoo both dogs weekly. Myrtle gets washed in the outdoor shower and I clean Crouton the chihuahua in the bathtub - thus the dog shampoo in the bathroom. As a side note: this guest only stayed a few nights but soiled 12 towels and every sheet in the linen closet. When I’m at home I use the same towel for a week and the sheets for up to three weeks. That being said, I am a “neat freak” and have never seen fleas in the bed sheets. I try to screen requests from those who are not animal lovers and was obviously mislead in this case.
“The fence gate which lead into the back yard which was the only entrance to the house”
•The front door works perfectly and I provided the key to it. As stated previously, the guest accidentally depressed the door lock button.
“The fence gate was tricky”
•The gate works fine. Once just need to ensure it latches upon closing. Very simple.
“Noise from garbage bins for multiple houses.”
•The trash bins are for only one home, our neighbors, and they rarely make any noise because they are rarely there - they spend most of their time in another state.
“Back yard gate noise -you hear everyone coming in and out”
•“Everyone” entails a single guest or couple using the guesthouse 40 feet behind the main house. Rarely are there 3 guests. Guests are usually out during the day and come in once in the evenings and are advised to shut the gate quietly. If they don’t, I knock on their door and ask them please keep it quiet.
“The guests in the guesthouse were loud enough to keep you up.”
•My neighbor’s bedroom window is closer to the guesthouse. I phoned her at the time, and she said the guests in the rear came in at 10:30 and giggled for a few minutes but were not loud and soon asleep. The neighbor volunteered that “ it was not at all a nuisance.”
“We had to deal with a neighbor at 11:25pm when the dogs were barking and long after we went to bed.”
•“Someone” did not ensure the gate was latched properly and the dogs got out. A neighbor down the street returned them. The guest was advised to bring the dogs in at night to sleep in their dogs beds (freshly laundered before I left) to prevent barking outside. However, this guest would not let the dogs in the house at all.
“I believe I’d rather deal with Hilton… will always have air conditioning”
The nearest Hilton is in Beverly Hills. Venice is the polar opposite of Beverly Hills. FYI: And you’ll need AC in Beverly Hills because in the summer it is always 20 degrees warmer than the beach.