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Casugria Dutch Heritage Private Pool -16pax

Natasha User Profile
Natasha

Casugria Dutch Heritage Private Pool -16pax

16+ guests
5 bedrooms
12 beds
5 baths
16+ guests
5 bedrooms
12 beds
5 baths
HOME HIGHLIGHTS
Sparkling clean5 recent guests have said that this home was sparkling clean.
Natasha is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
BreakfastThis is one of few homes in this area that has this feature.

Casugria is a Dutch Colonial Villa built in 1810 by a Dutch Gentry who once was also the Dutch Governor of Malacca during the Dutch Rule from 1641 to 1824. Casugria is the only last surviving Dutch Bungalow Villa in the whole of Melaka, Malaysia. Breakfast Provided Free of charge.

Amenities

Breakfast
Wifi
Kitchen
Pool
Washer
Cable TV

Sleeping arrangements

Bedroom 1
1 king bed
Bedroom 2
1 king bed, 1 single bed
Bedroom 3
1 queen bed, 2 single beds
Bedroom 4
1 king bed, 3 single beds
Bedroom 5
2 single beds

House Rules

No smoking
No parties or events
Check-in is anytime after 3PM
Check out by 12PM (noon)

Availability

13 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Hanna User Profile
Hanna
September 2018
The host and the staffs were kind, helpful and had provided us with great response everytime we needed help. The rooms provided were clean and suitable for big families. However, the heritage building belongs to the owners family, so it would not be a part of the stay. The swimmi…
Freida User Profile
Freida
September 2018
My family and I were in Melaka for a short break. I chose Natasha’s place due to the good reviews given and we were surely not disappointed. Both Sam and Natasha were gracious hosts and their assistant Mary was always around whenever we needed something. Food served for tea and e…
Heather User Profile
Heather
August 2018
The environment of the homestay is good and nice but too expensive to stay in where by not worth for what we paid. We paid RM3k+ to have goreng pisang as tea time and also nasi lemak & roti canai for breakfast. The host promised to serve 1 vegetarian breakfast but end up to have …
Natasha User Profile
Response from Natasha:
We would like to thank Heather for her feedback although all the points raised are grossly inaccurate and extremely misleading. While Heather Liow has the absolute right to raise these point we too have our exclusive right to tell our side of the story. 1) Firstly we only charged RM 2500 but air bnb levies 12.3% on top of this amount as a surcharge to paying guests. 2) Heather requested for us to house an extra 6 guests which we duly complied with by housing them in our Neighbours chalets. We passed on the extra RM 500 to our Neighbour for the use of his Chalet as our capacity is only 16pax +-. Heather Liow failed to mentioned where the extra cost went to. 3) As for Tea we strongly deny that it was only Fried Banana Fritters as we also served baked curry puffs together with Teh Tarik ( Milky Frothy Tea). As far as we know we are one of the few lodgings in the world that takes the extra effort to pamper our tired guests with a comforting Afternoon Tea. 4) our staff had great difficulty in using the kitchen as Heather's relatives had invaded it as such we could not dish out our full breakfast menu but we nevertheless managed to serve both Nasi Lemak and Roti Canai. Heather also failed to mentioned we served cake, bread, butter , jam and eggs although her relatives had invaded our kitchen. On that day we also had fruit, juices, coffee and tea. Thus to say it was only Nasi Lemak and Roti Canai is grossly misleading and terribly unfair. 5) We considered Bread and Roti Canai and dhall as vegetarian. 6) We have one of the best glasstop skylight bathrooms in Melaka and it was definitely not leaking - sprays of water usually come in through the air vents and our guests enjoy the balmy Breeze or spray and when the toilet paper gets wet we would be more than happy to replace. 7) we are astounded that Heather did not bother to care for the safety of her family. Since we are in the city we are extra cautious about the need to keep our main gates closed and locked at all times. Our door staff are obliged to open and close the gates to our grounds which are half an acre.large. We are fastidious about our guests security at all times and we are proud to say no intruders have ever come in to rob or harm our guests thus far. Security is paramount to us even though it may be inconvenient to reckless guests like Heather Liow. As much as we strive to please and pamper our guests we also feel terribly wronged by all these false and unfair accusations by Heather as all our staff had endeavoured to offer the best possible service and hospitality which have made us Super host on air bnb.
August 2018
Maznie Nurul Jannah User Profile
Maznie Nurul Jannah
June 2018
Nice play to stay. Very helpful services & hospitality. Dont forget to have a night stay here when you are in Melaka.
Susann User Profile
Susann
January 2018
Great Location. Friendly Host. Beautiful Garden. Interior creatively and tastefully decorated with nice old furniture. Served tea breaks and interesting breakfast menu. Imagine egg station for us like a 5 stars hotel. Thanks for the great experience.
Rashmi User Profile
Rashmi
November 2017
Natasha and Sam impressed us from the very beginning with their detailed description of their home and Natasha's super quick and patient responses to my many queries. However nothing could beat actually stepping into Casugria for the first time. From the absolutely beautiful gard…
Razin User Profile
Razin
September 2017
We came at Casugria with 16 people and we had a pleasant stay. The place was filled with proper amenities from a large swimming pool and a scrumptious breakfast. Not to mentioned they serve really delicious high-tea food as well. Just note that there were mosquitoes that made us …

Hosted by Natasha

Malacca, MalaysiaJoined in April 2016
Natasha User Profile
176 Reviews
Verified
Natasha is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
We are the hosts and owners of Casugria, the lovely boutique heritage residence built in 1810 which we call our home. Both of us are fun loving and jovial personalities who are willing to share the beauty, splendour & Luxury of our Dutch Manor house for those seeking something mo…
Languages: Bahasa Indonesia, Bahasa Malaysia, English, Français
Response rate: 100%
Response time: within an hour
Always communicate through AirbnbTo protect your payment, never transfer money or communicate outside of the Airbnb website or app.

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