Maui Condo And Car

Kihei Alii Kai B-105 - Remodeled

Entire home/apt
4 Guests
1 Bedroom
2 Beds
$130
Per Night
Per Month
Subtotal Total
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About This Listing

In this beautifully renovated unit, you’ll enjoy the proximity to all the necessary ingredients for an amazing vacation—shopping, world class dining, and rental shops all within close walking distance.

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Kihei Alii Kai B-105 - Remodeled

The Space
Property type: Apartment
Accommodates: 4
Bedrooms: 1
Bathrooms: 1
Beds: 2
Check In: 3:00 PM
Check Out: 11:00 AM

Amenities

Prices
Extra people: No Charge
Cleaning Fee: $105
Security Deposit: $200
Cancellation: Strict
Permit Number Tax ID Number: W78076026-01

Description

House Rules

Availability
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Kihei Alii Kai B-105 - Remodeled

14 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
October 2014

August 2014
Maui Condo And Car
Response from Maui Condo And Car:

Aloha Thomas! We are glad you enjoyed the area and the complex, and were happy you found the condo well-stocked for your stay. Regarding your late check-out: We are always happy to allow for late check-outs if requested 72 hours in advance. This gives us time to update our cleaners, who are self-employed and rely on our updates to organize their work schedules. In the case of your request, we would have been happy to let you stay in the condo late, but we had a guest checking in the same day as your departure. This gave our cleaner only 4 hours to get the condo prepared. I'm sure you can see why a late check-out wouldn't have worked. You also mentioned that we told you no before you told us who you were--I can only assume one of two things happened. Either A) the operations staff recognized the condo phone number or your last name on our caller ID. Or B) The request was not made outside of 72 hours in advance. Either way, I'm really sorry that you felt that this was an inconvenience. In the future, please feel free to request a late check out in advance -- you can even reserve one at the time of booking -- and hopefully you're stay won't be negatively effected.

August 2014

August 2014

July 2014

June 2014
Maui Condo And Car
Response from Maui Condo And Car:

Glad to hear you enjoyed your stay!

June 2014

October 2013
Maui Condo And Car
Response from Maui Condo And Car:

Aloha Laureen,

I'm glad you enjoyed the condo and location. I personally want to apologize if I came off condescending. I was just making sure that you found the confirmation. Beyond the unit number, which you already had, there is important property and company information that I wanted to make sure you had over the weekend, when our offices were closed. I did not intend it to sound as if I were lecturing, and I hope it didn't sour your trip.

In regards to the parking, I'm a bit confused. I'm not on property, nor am I ever, so if someone notified you that you were in the wrong parking space, it would have been an on-site representative or maintenance person. I would definitely like to get to the bottom of who repeatedly contacted you regarding the parking, because it was not me or my operations manager, Natalie.

Please let us know directly if you ever have any concerns or complaints during your stay. As much impact as this review has on our company, we could've addressed your problems directly with the proper communication. We don't claim to be perfect, and sometimes tone and intent is misunderstood, but we do strive to be friendly, communicative, and helpful when we know a guest is unhappy.

October 2013

September 2013
Maui Condo And Car
Response from Maui Condo And Car:

Glad you enjoyed your stay at Kihei Alii Kai B-105. We hope you return soon!

September 2013

This host has 303 reviews for other properties.

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About the Host, Maui Condo And Car

Maui Condo And Car
Maui, Hawaii
Member since September 2011
Response rate: 100% (past 30 days)
Response time: within an hour
Trust
  • Maui Condo And Car
  • Foodland

    Nearest Grocery
    South Kihei Road Kihei HI 96753-7924

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