Great location100% of recent guests gave this home’s location a 5-star rating.
Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Self check-inEasily check yourself in with the smartlock.
This large luxury studio has a king-sized bed and a full sized sofa sleeper. It will accommodate up to 4 people. Enjoy the LCD flat screen TV or cook a gourmet meal in the modern fully equiped kitchen. Free high speed internet, Wi-fi provided.
Laptop friendly workspace
1 king bed, 1 sofa bed
Not suitable for pets
No parties or events
Check-in is anytime after 3PM
Check out by 11AM
Self check-in with smart lock
The instructions were easy and clear with check-in instructions. Gavin communicated well. Just a heads up - when we arrived, we were affected by renovation construction going on at the outside patios, right below the unit - toxic smells, noise, and workers walking near by b…
Response from Gavin:
Thank you for your feedback. It is unfortunate that construction at the project is affecting our guests. As owners or managers we are not given any information as to when these types of activities will be happening so we cannot forewarn our guests. My apologies about the oven not working. It wound up being the controller that went bad. the repair will be completed soon and I have warned the arriving guests that will be affected about it and offered them a countertop stove for their stay.
Gavin was an attentive, available host and the room exactly as pictured. I give Honolulu zero stars for the weather most of our stay, tropical rain which was a shame! However the location of the Ilikai is really fantastic, and the hotel itself is great. There was a bit of an iss…
Response from Gavin:
Thanks for your review. It's a shame you were here during some of the rainiest weather we have had for a long time. November averages 3.5 inches for the month. I believe we had over 2 " during your 3 days. Could have been why the internet was finicky too. Generally it is very good at the Ilikai.
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Languages: English, Français, 日本語
Response rate: 100%
Response time: within an hour
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