Sparkling clean2 recent guests have said that this home was sparkling clean.
Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Great location100% of recent guests gave this home’s location a 5-star rating.
Our new loft style villa will give you the opportunity to enjoy costa rica in a luxury, but yet affordable way.
We are located in a quite,newly built neighborhood at the heart of santa teresa, only 3 min walk to santa's best beach and surfing point.
Free parking on premises
1 king bed
1 king bed
Not suitable for pets
No parties or events
Check-in time is 12PM (noon) - 3PM
Check out by 11AM
Hi Sara, thanks for your letting us stay at your place. Finally we were able to find the place here in santa Teresa, unfortunately the coordinates in airbnb app is wrong. It is about 2,5 km away from the actual place. But through calling Olga, the cleaning lady, we were able to f…
Response from Sara:
Hi Johnnes. Thank You for you feedback And i would like to publicly respond to your comments: As for the location, There are no street addresses or zip codes in Santa Teresa and it is very hard for the map to put the Pin on the exact location and it mostly recognized Carmen beach. I wrote you that the house is in front of KIkA restaurant and La Lora (also known as Santa Beach) actually, this area considered to be one if Santa Teresa's BEST and prime location. Now as far as all the other problem you mentioned: light bulb,shower head and A/C.. You are right. This things shouldn't happen and never happened in the past. We had renters leaving the day before your arrival and they never mentioned any of the above and couldn't know that we need to fix it. We made everything we can to fix it all the next day. We Love our house and can proudly say that this house is one of the most clean, neat and well maintained houses out there, Unfortunately, There are always small things that can happened, specially when the house is in the jungle and being rented often. Also wanted to mentioned that we offered you a refund if you would like to move to another place. You guys choosed to stay, The next day you requested from our property manager to book a privet Surfing lesson for you, she did. And you guys didn't show up! We ended up paying it out from our pocket! This is the middle of the high season and all the surfing instructors are fully booked and charge the full amount for None showing up/cancellation. This was very upsetting and disrespectful. With all that been said, We wish you all the best and good luck in the future. Pure Vida! Sara P.S In the Jungle, In order to not get bitten by insects, You just need to keep the Mosquito Door nets closed:)
Languages: English, Español, Français, עברית
Response rate: 100%
Response time: within an hour