Warmest Greeting from Bali,
Thank you so much for staying with us in 10 days. It has been a pleasure for us to host you and family. You are such a wonderful guests for us.
As we know, Indonesia and Bali for sure, during Sept.- April will be on rainy season. Thunderstorm, heavy rain even more will happen often than usual. Please be aware of this when you plan to visit tropical country especially Bali :)
Let me clarify some issues mentioned above:
1. Deep cleaning and general cleaning for the whole villa is on scheduled once in a month while daily cleaning is on agenda. We do our best to provide the clean villa to our guest with doing some cleaning each day. Some items mentioned has been fixed and it works well now.
2. The pool was not that empty. It was under the limit of the border because we filled the pool with new fresh water, It wasnt 4 days but took hours and the pool was ready to use. Please also be aware that during your stay, it was heavy rain and the pool indeed cant be used.
3. The beach is absolutely not for swimming and we mentioned that already. To have evening or morning walk along the beach as long as there is no rain would be recommended :)
4. 4 persons with $60-$100 3 times meal is normal. Groceries applied with 20 % and it has been informed earlier before booking confirmed. We also provide kitchen and kitchenware and guest can cook by their self. Guest also can buy the ingredients by themselves. We provide free car with driver for daily use maximum 8 hours to some specific destination. Guest only need to buy the petrol and it is one of our additional value compare to others.
5. Wifi in many area would be some issues during the heavy rain though. We provide the best internet provider in our villa. Please be aware that the location of the villa is NOT in the town but in the village which is 45 minutes driving from central city of Bali ( Denpasar). In Denpasar, for sure internet will be faster than in the villa area.
6. Apologize if we cant provide the service beyond far your expectation. We do our best to make our guest stay memorable.
Once more, please be aware of the villa location for internet connection.
Once again Cong, thank you for your feedback. It is greatly appreciated and for sure we will improve our work on my villa.
Warm Regards from Bali and all staffs at Villa Mengening.