Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Quick responses2 recent guests said this host responded quickly.
Great communication100% of recent guests gave this host a 5-star rating for communication.
Moderno chalet, muy luminoso y cómodo, amueblado con gusto y colores alegres. Con todas las comodidades para tus vacaciones (Wifi, TV, piscina en un espacioso jardín).
Se encuentra en un paraíso rural a tan solo 5 km de la playa y 50 km de Palma.
Laptop friendly workspace
2 single beds
2 single beds
No parties or events
Check-in is anytime after 2PM
Check out by 12PM (noon)
Communication with Alvaro went very smoothly. However, the condition of the house was not as good as shown on the pictures: the house was not aired before arrival, also the beds were not made, the blankets were old and in bad condition, the dishes were dusty, the couches old and …
Response from Álvaro:
Thank you very much for your opinion. It helps us to improve. First of all, I replied to all the questions you did, in fact i have now realize that i sent you 8 emails with answering of your questions, that were many, and i was very please to reply to all. Also you were able to contact me anytime to improve that situation, and you didn´t. Still, we have to give our opinion. This house where you stayed has been booked by many others, who have loved. In fact we have repeaters that decide to come back every year. On the other hand, when you left the house, you left blood on all sheets and the mattress covers. Lots of garbage that smelt bad, and the house had a lot of dirty. Finally it would be useful for us to know your thoughts during your stay, so that we would be able to improve your satisfaction in place.
Languages: Deutsch, English, Español
Response rate: 90%
Response time: within an hour
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