Sparkling clean8 recent guests have said that this home was sparkling clean.
Great location100% of recent guests gave this home’s location a 5-star rating.
ElevatorThis is one of few homes in this area that has this feature.
Modern 3 bedroom, 2 bathroom duplex apartment perfectly located in Galway city. Comfortably sleeps up to 5 people. Secure gated entrance and lift access. 5 minute walk to Spanish Arch, Quay St or Salthill prom.
Laptop friendly workspace
1 queen bed
1 double bed
1 single bed
Not suitable for pets
No parties or events
Check-in is anytime after 3PM
Check out by 11AM
Step-free access to the bedroom
I cannot recommend this apartment due to the level of cleanliness and care of the facility. The freezer needed to be defrosted, the refrigerator was full of opened food, sofas were filthy, dining chairs seats were filthy, my socks were black on the bottom after walking on the ap…
Response from Mary:
Nikki: I'm quite shocked after reading your review - I've never had such a review in almost 100 different bookings. But thanks for raising a couple of points: I didn't know the freezer needed defrosting, I hope this didn't inconvenience you much over your two day stay. We buy fresh milk, coffee and tea for our guests to use. As for the opened food, I hope this didn't inconvenience you much and there was plenty of space in the large refrigerator for you. We use professional cleaners after each stay. I'm glad the bathrooms, kitchen, bedrooms and hallway met your standards. I'll pass on your comment about the sofas. The hot water issue was rectified straight away by my son. And it won't cause an issue ever again. I apologise for this. The towel bar was broken recently by a guest but we do have hooks on the back of the door to hang towels. The carpark was a building management IT issue and was rectified in a couple of minutes. It never happened before and shouldn't happen again. Sorry about this. We don't claim to have any air conditioning in the apartment. But if this once in a lifetime heatwave for the West Coast of Ireland continues then I will invest in some. All linens are washed in a local laundrette - I'm glad they were clean. I hope the wrinkled pillow cases didn't affect your nights sleep. I'll have to look into that one. I'll have to disagree with you on it not being a good place for two couples to stay. And I think all other guests would too. In fact other guests said its roomy for 5 people. I'm glad you enjoyed the location. I think this is the first time that you've used Airbnb - I hope your next stay is more satisfactory.
Hi, I am a proud resident of Galway for over 40years- so plenty of local knowledge! I enjoy the cultural aspects of this city and love to travel abroad when I can. My son helps manage the property with me. We look forward to welcoming you!
Response rate: 100%
Response time: within an hour
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