GymThis is one of few homes in this area that has this feature.
An air-conditioned, comfortable penthouse awaits you. A combination of safety & comfort, the apartment is centrally located in the busy city of Kingston. This apartment, with its 2 queen-sized beds, living area and kitchen, is a perfect rental.
1 queen bed
1 queen bed
Check-in is anytime after 4PM
Check out by 12PM (noon)
We did not stay in the property we booked so I can not leave a review about this property. Once we arrived we were told that the property booked was not available. Can you imagine traveling to your destination and then be told what you booked wasn't available after already paying…
Response from Pauline:
I would like to sincerely apologize for the discomfort felt regarding your stay at our apartment recently. It is very unfortunate that your disappointment was not communicated to us at any time during your stay. We currently market and host all our guests in our suite of apartments. Prior to the arrival of our guests, we make an assessment of whether or not our apartments meet our standard (all amenities fully functional etc...). In this instance, we made the decision to relocate you to an upgraded apartment in the same Complex. Upon your inquiry regarding the specific apartment booked, you were made aware of the change; at this point we invited you to have a look at same giving you an opportunity to decide if you wanted to relocate to the original booked apartment. You assured us that you were fine in the upgraded unit, and you had no interest in relocating to the original apartment. On several occasions during your stay, we checked to see if you were comfortable and we were assured all was well. We are extremely disappointed in the turn of the events and regret the discomfort felt. In the future we will ensure that we communicate in advance the change if any. This was an oversight on our part, and we apologize. Please rest assured that ALL decisions are made in the best interest of all our guests, which is always our priority. Once again we are sorry about this and we do hope you reconsider your position and stay with us on your next visit to Kingston.
As a host, I infuse a deep care for humanity into each guest's stay.
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