Dear Carlos, since she had booked a single room, I could not understand her complaint. My ad was very clear, I also informed her immediately that she booked only one room. We are a structure and we offer a range of supplementary services, including buffet breakfast at our pub. Of course if you did not go down for breakfast you can not repay me because I only send a croissant and cappucino. Also if you wanted to rent an entire apartment with twelve beds and three rooms you would only pay for a whole apartment price instead of paying for one room. Also in his room are 1 double bed, 1 single bed and 1 double bed. A private bathroom. During the holidays we did not have the other guests, so just ask for a whole apartment, pay difference and be happy and happy, instead of being overbearing and claiming apartment for the price of a room, free branch, no paying taxes, and so By the way, I'm sorry, but I did not really like her behavior, we never had episodes of this kind and people so ungrateful.