Independent apartment at only 50 meters from Piazza Campo dei Fiori:
2 double bedrooms, large living room with two double sofa beds, totally renovated kitchen, WC!
1 king bed
1 king bed
2 sofa beds
Not suitable for pets
No parties or events
Check-in is anytime after 3PM
Check out by 10AM
Be warned, things are not what they seem! This is apartment is a managed by an agency called Renting Italy which means they have no real idea what is going on with the rental property. In our case the building was having the render jack-hammered off the rear of the building for …
Response from Giulio:
This is our bad experience with Nicky We always want our guest to feel the best way with us.I want to inform you that at the check-in we spend 40 minutes or more ,we offer a welcoming wine at the give all the information and tips that somebody must have for a beautiful vacation.First of all we didn’t knew that it will be working construction because nobody advised us, we received an official information this days but there are already 3 weeks since they proceed.We went to the apartment personally after one day to give them some facilities that the guest required. We met also with the guest and she said that is nosy but not that is unbearable and the was informed that in case of problem she could call us /e-mail us/ text us. After 3 days the guest contacted us very nervous that the builders are very nosy and is the dust.We contact the guests by phone when they informed us about the situation( via e-mail) in order to informed them that we didn’t knew about the situation and offered them other flats for the remaining period(unfortunately we didn’t have one apartment for the both nights but the ones that we offered where in the area). Also I tell to them to inform us if they have other alternative to resolve the situation in the best way . When they will decide to send us an e-mail or a text message or to call, because we will be more then happy to offer them what they decide. INFO: When are making construction in the buildings nearby and if is approved by the Council of Rome, the standard working program starts from 08:00 a.m. until afternoon (like in all the countries) nobody(resident, administrator etc) can’t do anything. The guest send us that she want to see the others flats and we contact them several times by e-mail and phone ,to told us what they decide but they didn’t answer until after we finished our time in the office in the late evening saying that she already booked a hotel for one night. Since we informed them to decide what is best for them and they didn’t said nothing during the vacation here for us is more like a blackmail in this moment because they went home and right now they want the be refunded and also make us this “blackmail” with and negative comment .For us this situation is not pleasant because since we know that we do the best that they had a good stay , we offered them alternative of apartments when they informed us about the issues ,also give to them the situation in hand to decide what is the best for them and they didn’t do it during the vacation here. Please read all the reviews that we have from the other guest to see that they had a beautiful stay with us and the apartments are in the way are describe.
I am a cheerful person and I love what I do. Happy to welcome people from all around the world in Rome!
Response rate: 100%
Response time: within an hour
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