In turn, I should answer: What a disappointment!
First: It is clear on our description that the villa is made of different apartments (3). We have never had problems with other costumers.
Secondly, you are right: the other costumers were terribly rude and bad manners. but I apologized several times with you although it was not our fault.
Thirdly, we proposed you several solutions to fix the problem and you always refused them. Too easy to reject the proposals and then throw yourself headlong into catastrophism.
We explained you how to use wifi. The sun umbrella was working. There was not only one, but even two barbecues, but you had never asked for it. With no arrogance, I dare my english is not so bad, and the other owner of the house speaks fluently french. We had a misunderstanding regarding the arrival time (with less difference then one hour), but we were still waiting for you and the rooms were all clean and ready for you.
I could go on and reply to all your statements (and maybe I should), but I don't care. You don't even ever mentioned the rare beauty of the location, of the garden and of the position, which is incontrovertible. Unfortunately, It happens sometimes that the obsessive research of the problems overtakes the pleasure of enjoying your holiday.