This lovely stone villa has been completely renovated by an architect. The views are spectacular, 180° overlooking the coast from beyond Nice to the Esterel mountains. Decorated with style and fully equipped; your holiday will be unforgettable!
1 queen bed
1 queen bed
2 single beds
Not suitable for pets
No parties or events
Check-in is anytime after 4PM
Check out by 10AM
The host canceled this reservation 56 days before arrival. This is an automated posting.
This accommodation is based in the town of Grasse, the historic former 'perfume capital' which is a great location for visiting the surrounding areas (notably Cannes and Nice). The accommodation is a little out of the way, but with an excellent reward; some of the most stunning…
Response from Suzi:
Dear Dean, I feel obliged to respond point by point to your review. Firstly, I am sorry to learn that you did not see the supplies of shower gel and shampoo which are located in the cupboards beneath the sinks in both upper bathrooms. I store them there because I don't like the look of plastic bottles - but this time my husband greeted you and did not mention this. I do hope you noted and appreciated the amenities provided and that you did find - olive oil, vinegar, salt and pepper, tea, coffee, dishwashing liquid, toilet paper... we do our best to provide a maximum of what guests may need. It's also unfortunate that you did not find the stack of clean tea towels in the laundry room - I always provide five or six, even for short stays of two days like yours. It is true, the renters before you forgot a pineapple in the lower drawer of the fridge and we did not see it - nor did our cleaner - in fact even you did not see it at first so I think we can agree that was an unfortunate oversight. Our apologies! However the fridge was clean; the floors had all been washed and the bathrooms and kitchen scoured with products. I am frustrated that my cleaner did not open the oven - and my previous guests were several days before you - to see a dish of food forgotten. This has never happened to me before! It is due to an unfortunate double circumstance: My previous guests were also only here for two days so I suppose my cleaner was a bit fast to assume there was less to do. Also, my husband came for last minute check-ups in my place due to our daughter's birthday party - with 10 children in our pool I had my hands full! We will check more closely in future. Regarding the air conditioning, the unit in the Master bedroom in fact works - we checked it this afternoon - it just takes a few minutes to set up. My husband should have explained how it works but again, since we had our daughter's birthday party at home yesterday, we were a bit rushed and overlooked some details! Apologies again. Concerning the crockery, you are right, I noticed while emptying the dishwasher of your dishes that several bowls were a bit chipped. I will be replacing them this week. These things do happen in the course of rentals. You may not have noticed but all the glasses are brand new, as are the bedsheets and towels (designer sheets and towels from the USA) . I do in fact have a lot of consideration for my guests' comfort, which you could surmise from all the other details - the comfortable leather couches and large-screen television, the beautiful antique coffee table and new rugs; six lounge chairs with cushions by the pool, various spots with garden furniture, all with cushions, from where to admire the views - my husband's attention to all the exteriors, etc. - but sadly I think that pineapple set you on a track of looking for things to criticize. As you recall, I only asked you to run the sheets through the machine because you had asked to push back your time of departure. You said that it was no problem - so I was surprised when you complained online. I thank you for your positive comments, concerning the house and view, and for your polite correspondence. Of course your remarks will be taken into account, and acted upon immediately; I am just sad you felt you could not tell me privately about what was amiss - as you noticed I am always quick to respond. I do hope that in retrospect you will recall the beautiful parts of your stay and forgive us for our mistakes. All the best, Suzi :)
Hello, I am a Canadian jazz pianist and singer and my husband is an architect. We are both passionate about interior design and are proud to welcome guests into the Villa La Rose des Vents in Grasse as well as the Chalet La Rose des Neiges in Val d'Allos. We look forward to m…
Languages: Deutsch, English, Español, Français, Italiano
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Response time: within a day
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