About this listing
Reserve a bed in our co-ed dorm! This room accommodates eight people. We are one of the top ranked hostel in Hong Kong and 2015 best picked hostel by Lonely Planet. We are located in the heart of TST shopping district closed to many attractions.
You're about to discover the new generation of contemporary styled backpackers. Urban Pack is the trendiest and coziest hostel in Hong Kong, designed for the modern day global traveler. Owned and operated by two friendly Canadians since 2013. We have a wealth of amazing facilities with a fancy touch and Urban Pack is well equipped with high pressured massage showers, reading headlights, lockers, A grade mattresses, personal lockers, clean dorms, high speed internet, a hotel security door lock system, 24 hours security, flat screen TV (PlayStation/ Apple TV), massage chair and unlimited coffee and tea. In additional we provide laundry service for our guests.
Interaction with guests
Urban Pack is the hub of all the fun and exciting places you can visit in Hong Kong.
EVERYDAY, we're organizing different events with our guests, such as hiking, food tours, pub crawls, short trip to islands, BBQ at the beach and movie night.
Other things to note
★ ☆ ★ Please feel at home while you are inside the room, when you are outside the room(in the building) however, please be very quiet. In Hong Kong, it is extremely frowned upon to disturb neighbouring households. ★ ☆ ★
1. Regular check-in time: 2pm & check-out time: 11:30am
2. Do not use fire inside the hostel. The whole hostel is completely non-smoking. (Smoking inside the building is also forbidden.)
3. Turn off the air conditioner when leaving the apartment and make sure all the appliances are turned off before leaving the apartment.
4. Common area will be shut down after midnight. Late comers please be quiet after midnight.
5. If the door bell rings, please ignore it. (For security reason)
6. Cleaning normally starts from 10am-3pm. That means our cleaners will knock the door and enter the dorm to clean.
7. If the guest causes any damage to the apartment the guest will be responsible for paying the reparation and/or replacement costs.
8. Check out luggage storage is free before 1pm. There will be a small fee of HKD$50 for luggage storage after 1pm. That's included usage of the facilities for the entire day.
9. Our reception hours is from 9am to midnight.
10. Please contact us immediately in emergency situations
11. Don't worry if you arrive late as we have further instructions of how to check in.
12. If you are arriving after 12 mid-night, please inform us in advance
13. Booking extension- Only space available. Payment can be made by cash. Credit card is accepted with 5% service charge on top.
14. A deposit of HK$200 OR a piece of photo ID per key card is required upon checking-in.
15. Please receive your visitors in Urban Pack Hostel reception area. Visitors or friends are prohibited in dormitory or private room.
Check out time: 11:00am
Check in time: 2:00pm
Reception closes from 12am to 9am. Customers are required to email us prior arrival if check in or check out during the above time for special arrangement. For all of our dormitories, toilet and shower facilities are communal. We also have En-suites listings on Airbnb.
A refundable key card deposit of HKD$100 will be collected upon checking in. This will be returned to you on check out day.
Cancel up to 5 days before your trip and get a full refund. Cancel within 5 days of your trip and the first night is non-refundable, but 50% of the cost for the remaining nights will be refunded.
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