Entire home/apt
2 Guests
0 Bedrooms
1 Bed

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About this listing

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With Airbnb, you can find unique accommodations in people's homes—from houses and apartments, to tree houses and igloos. The listing details below explain what you'll find in this space. If you have any questions, you can contact the host directly.

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Closet

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The Space
Bed type: Real Bed
Property type: Apartment
Accommodates: 2
Bedrooms: 0
Bathrooms: 1
Beds: 1
Check In: 3:00 PM
Check Out: 11:00 AM

Amenities

Prices
Cleaning Fee: $20
Security Deposit: $300
Monthly Price: $800 /month
Cancellation: Strict

Description

House Rules

Safety Features
None
Smoke Detector
Carbon Monoxide Detector
First Aid Kit
Safety Card
Fire Extinguisher

Availability
5 nights minimum stay

Double bed

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14 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
March 2015

December 2014

August 2014
Elizabeth
Response from Elizabeth:

Thank you for your nice review Andrea! I really appreciate it! Until next time!

August 2014

August 2014
Elizabeth
Response from Elizabeth:

Hi Joe,

Let's set up things as clear as we can...

ARRIVAL:
You said "we arrive at Cancun Airport at 1pm". Usually it takes between 2 and 2.5hrs to arrive to Playa del Carmen depending on how many people are in Migration. I arrived at the apartment a few minutes before 2pm. And yes, you were already there when I arrived, and I did apologize because I was expecting to wait for you at least for other 20 to 30minutes...

CHECKIN:
About the checkin, yes, it took about 10minutes, I showed you the apartment, and the building (the terrace, the place where you throw the trash, the place where you get the water, and the rest of the common areas) and asked if you had any other questions or comments, which you didn't, so why would I had taken longer? It was time for you to start your holidays...

During your stay, if there were any questions or comments, you had my phone (which is on 24/7), my email and also Airbn's website to contact me, which you never did.

CHECKOUT:
You never left me know what time you were planning to checkout, you left the keys inside and left the door UNLOCKED instead of telling me what time you wanted me to come to make the checkout for you. You left the place absolutely and completely dirty... after my cleaning lady cleaned it, I still had to buy fragrances to get rid of the smell of the trash that you left inside, and I emailed you asking you where you left the drawer of the fridge that is missing because I needed it to find a replacement. Let's mention that you left at least 4 or 5 bags of trash inside, and also a couple of take away coffees, one of them that fell on the floor and you guys left it like that.

I do not expect customers to leave the apartment clean... but seriously, you checking out without telling me, leaving the main door unlocked, and leaving the apartment sooooooooo dirty... it's seriously not nice.

I am not worried about you leaving this feedback because I have the rest of my customers quite happy with both, the units that I rent from them and also the customers service that I give them.

I just hope you're become better customers after this feedback.

The fact that you pay for a place doesnt mean you have to act this way.

August 2014

June 2014

May 2014

April 2014
Elizabeth
Response from Elizabeth:

Gracias Benedik. =)

April 2014

This host has 31 reviews for other properties.

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About the Host, Elizabeth

Elizabeth
Playa del Carmen, Mexico
Member since June 2012
Response rate: 87% (past 30 days)
Response time: within a few hours

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