Tulum is good size studio with a full size desk, a large side-by-side refrigerator, plenty of storage drawers and a large closet. It features an open unique design with curved walls through-out. It is located in Sacbe Condominiums on the ocean side of 5th Avenue north of Calle 12. Tulum is on the second floor in the back of the condominium building (away from 5th Avenue noise). It is 458 square feet (42.6 square meters).
Tulum is fully furnished and features:
> Open living area with adjoining open kitchen area
> Balcony (3 stories high in the back of the building) overlooking Sacbes tropical grounds and flowing pool as well as the magnificently landscaped courtyard of adjacent Villa Sacbe Condominiums
> Fully equipped kitchen with large counter tops, eating bar, and lots of cabinet space
> Full size (double) bed, closet, and built-in drawers and shelves
> Air conditioning and ceiling fans
> Very large built-in sofa with locking storage beneath the cushions
> Full size desk
> Full size side-by-side refrigerator
> Very nice bathroom with plenty of counter top and cabinet space and a fully tiled circular shower
> Cable television
> Portable stereo
> Lots of pillows, towels and sheets
> Beach towels and toys
> Washer/Dryer access on-site
The entrance to Sacbe Condominiums is on 5th Avenue, but once you pass through the front security gate you enter a world which is totally secluded from the activity of 5th Avenue with beautifully fun and unique architecture and tropical gardens situated between two small cenotes.
> Huge airy common patio overlooking the tropical gardens and the cenotes
> Roof top sun deck with patio furniture and a spectacular view of Playa del Carmen, the turquoise waters of the Caribbean and the skyline of Cozumel
> Security gate with an intercom at the entrance to each unit and nighttime guard
> Well established condominium owners association
> Full-time maintenance man and part-time on-site association administrator
> Tropical garden with a waterfall
> Bottled water available on-site
> Easy access to the beach and the finest restaurants and shops in Playa
You're right in the heart of Playa del Carmen. As soon as you exit the condo, you will find yourself on the famous 5th Ave. close to restaurants, shops, bars and nightclubs.
Other Things to Note
Keep in mind that eventho Sacbe is a very tranquil condo, you will still hear some of the music that is being played near by. At the end of the day, you will be right in the heart of Playa, close to all the action. ;)
Sacbe is a nice oasis in the heart of Playa, it's very tranquil and we want to keep it the same way. So please don't be loud or play loud music.
Elizabeth met us exactly on time. Thorough, knowledgeable and most friendly. Property was exactly as advertised in a perfect location!
The place is amazing, an piece of paradise on the mess of 5th avenida.
The host is kind, always avaible for everithing.One of the best place i have been in playa del Carmen, 50 mt of all the most important clubs
Elizabeth showed up 30 minutes late to check us in. She spent about 5 minutes showing us around and we didn't hear from her again until after we left. She sent me a nasty email accusing me of stealing the drawer from her mini fridge (I didn't steal the drawer from that fridge and it was absolutely filthy when we checked in). I told her that she needs to work on her customer service skills. I expected her to send me, the paying customer, an apology. I received no such thing. She replied essentially that it was my fault that the fridge and the rest of the unit was dirty when I checked in because I didn't tell her about it. She also said that all of her reviews are positive and everyone loves her. Well I guess I am the exception to that!
Let's set up things as clear as we can...
You said "we arrive at Cancun Airport at 1pm". Usually it takes between 2 and 2.5hrs to arrive to Playa del Carmen depending on how many people are in Migration. I arrived at the apartment a few minutes before 2pm. And yes, you were already there when I arrived, and I did apologize because I was expecting to wait for you at least for other 20 to 30minutes...
About the checkin, yes, it took about 10minutes, I showed you the apartment, and the building (the terrace, the place where you throw the trash, the place where you get the water, and the rest of the common areas) and asked if you had any other questions or comments, which you didn't, so why would I had taken longer? It was time for you to start your holidays...
During your stay, if there were any questions or comments, you had my phone (which is on 24/7), my email and also Airbn's website to contact me, which you never did.
You never left me know what time you were planning to checkout, you left the keys inside and left the door UNLOCKED instead of telling me what time you wanted me to come to make the checkout for you. You left the place absolutely and completely dirty... after my cleaning lady cleaned it, I still had to buy fragrances to get rid of the smell of the trash that you left inside, and I emailed you asking you where you left the drawer of the fridge that is missing because I needed it to find a replacement. Let's mention that you left at least 4 or 5 bags of trash inside, and also a couple of take away coffees, one of them that fell on the floor and you guys left it like that.
I do not expect customers to leave the apartment clean... but seriously, you checking out without telling me, leaving the main door unlocked, and leaving the apartment sooooooooo dirty... it's seriously not nice.
I am not worried about you leaving this feedback because I have the rest of my customers quite happy with both, the units that I rent from them and also the customers service that I give them.
I just hope you're become better customers after this feedback.
The fact that you pay for a place doesnt mean you have to act this way.
Acabamos de llegar de nuestras vacaciones y realmente el lugar en el que mejor la pasamos fue en playa del carmen, Elizabeth nos atendió muy bien desde nuestra llegada y tal como comentaron anteriormente el estudio es mas lindo y cómodo q lo que se ve en las fotos, la ubicación es inmejorable, en plena 5ta y sin embargo tranquilo para poder descansar, desde ya muchas gracias y lo recomendamos 100%, Saludos
Our host was great, and this apartment was perfect for us. It is right in the heart of Playa, but still has a jungle feel with it's own cenote and palms galore. Two thumbs up!
Had great experience in the appartment of Elizabeth. Directly at the 5th Avenue and close to all places where it's happening! The appartment was very clean and exactly what I've expected. Can highly recommend. Elizabeth is a great host, had good communication and she has always replied very fast to questions. The wifi connection is also very fast in the appartment.
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