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City center main room (WIFI, sauna)

Private room
4 Guests
2 Beds

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$28
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About this listing

A main guest room in a centrally located apartment with all the main attractions a 5-15 minute walking distance away (the room is private in the sense that nobody else stays there and an extra wall can be added for privacy).

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The main room during the day.


The Space
Property type: Apartment
Accommodates: 4
Bedrooms: 1
Bathrooms: 1
Beds: 2
Check Out: 12:00 PM (noon)

Amenities

Prices
Extra people: $11 / night after the first guest
Weekly Price: $148 /week
Monthly Price: $513 /month
Cancellation: Strict

Description

House Rules

Safety Features
None
Smoke Detector
Carbon Monoxide Detector
First Aid Kit
Safety Card
Fire Extinguisher

Availability
1 night minimum stay

The main room during the day.

30 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
July 2015

July 2015

July 2015
Anton
Response from Anton:

Thank you for staying! As for too little privacy, the description for the room says the following: "NB! Please note that this listing is for a living room of a three room apartment. It is private in the sense that there won't be anyone else sleeping in the room, the sleeping is in a hidden corner, a temporary wall can be used to create even more privacy and the guests can have the room all for themselves, but the doors of the two smaller rooms open into the living room and sometimes the smaller rooms might be occupied. Please note that this is a primarily a student apartment (with the two smaller adjoining bedrooms belonging to me and my flatmate), so the listing is probably better suited for younger people or at least those young at heart. Although we mostly like peace and quiet, we may still have a few guests coming over from time to time. You are always welcome to socialize and join these activities, but if you want absolute silence and total privacy in the whole apartment, then that may not always be possible." From the way the guest complains about the very thing mentioned in the description, I can only assume he must have missed it.

July 2015

July 2015
Anton
Response from Anton:

I apologize for the experience, however many of the concerns mentioned could have been avoided by a more careful reading of the description and many more could have been solved on the spot, if only the guest had contacted me about them (which unfortunately she did not).

About the beds, the description says: "The room doesn't have extra beds, but two comfortable mattresses plus a sofa are available. Although most guests have found them to be perfect, I can also provide a third and a fourth mattress for extra comfort." I am not sure what a stretcher bed is, but in addition to the four mattresses and sofa mentioned in the description, I have also added another sofa and two portable beds, all of which are available to the guest. I don't know why the guest could not find a satisfactory place to sleep from among the two beds, two sofas and four mattresses, but in reality the room had even more options on offer than those mentioned in the description.

About the sheets, the description says: "Pillows, blankets and towels are also available if asked for in advance." The guest never asked for any beddings at all, in which case I usually assume the guest hes her own sleeping bag or beddings. However, to make the guest more comfortable, I let her know where to find fresh bedsheets even though she hadn't asked for any. The sheets she found were not torn when I left for my summer cottage three weeks ago, but I can only assume they had been washed in the washing machine too vigorously after I left (they have now all been replaced). There would have been additional fresh sheets available (in unopened store packages) which I would have been happy to provide, but just like the guest never mentioned needing any bedsheets when making the booking (even though the description advises to do that), she never mentioned anything about the ones she found being torn either. As far as I knew, I was trying to provide a service beyond what was mentioned in the description, but as she never said anything, I didn't even know there was a problem.

As for the lack of privacy, the description says: "NB! Please note that this listing is for a living room of a three room apartment. It is private in the sense that there won't be anyone else sleeping in the room, the sleeping is in a hidden corner, a temporary wall can be used to create even more privacy and the guests can have the room all for themselves, but the doors of the two smaller rooms open into the living room and sometimes the smaller rooms might be occupied. Please note that this is a primarily a student apartment (with the two smaller adjoining bedrooms belonging to me and my flatmate), so the listing is probably better suited for younger people or at least those young at heart. Although we mostly like peace and quiet, we may still have a few guests coming over from time to time. You are always welcome to socialize and join these activities, but if you want absolute silence and total privacy in the whole apartment, then that may not always be possible." From the way the guest complains about the very things mentioned in the description, I can only assume she simply did not read it.

As for the bathroom, the spa and bathtub corner also has a steam sauna function and they all work, but if the guest had difficulty in figuring out how to turn them on and operate them, I would have been more than happy to provide help over the phone or via messaging. Unfortunately the guest never voiced any concerns or asked me any questions, so I was unable to help her with the problems she had. Also the spa is not rusted out and the shower sides were not dirty but as the local tapwater in Tartu is harsh, calcium accumulates everywhere even after just a few uses. What the guest assumed to be rust or dirt, was just regular calcium deposits, which I concede it not the prettiest sight, but is almost impossible to combat without scrubbing every place touched by the water almost every day, which is simply not practical.

Once again I am sorry for the bad experience, but it just seems like the guest didn't read the description, opted not to contact me with her concerns when still in the apartment and mistook some things for what they were not.

July 2015

May 2015

May 2015

April 2015

This host has 55 reviews for other properties.

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About the Host, Anton

Anton
Tartu, Tallinn and a cottage in Lahemaa by the sea.
Member since May 2011
Response rate: 100% (past 30 days)
Response time: within a day

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