you do me laugh ahahahaha... you're the only person who complains about my apartment, the first! first of all is specified in the ad the apartment is on the second floor with no elevator, we are in the historic center of Rome, a sixteenth-century palace, what do you you expected ????
Because you say you had three towels old ?? each person has a set of towels, one for the bidet, one for the face and one for the shower, with soap ... as in hotels!
You have made a serious image damage for what you've written, all CRAP !!
The apartment has windows with double glazing, can not hear the sounds ... I also I will wait 1 hour to your arrival and have not answered me never on the phone, you had no communication with me! I had to be the one to write a bad review about you