Killian

Barcelona downtown cool & chic !

Entire home/apt
6 Guests
2 Bedrooms
3 Beds
Per Night
Per Month
Subtotal Total
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This host offers flexible cancellation: Full refund 1 day prior to arrival, except service fee.

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Barcelona downtown cool & chic !

The Space
Property type: Apartment
Bedrooms: 2
Bathrooms: 1.5
Beds: 3
Check In: 2:00 PM
Check Out: 11:00 AM

Amenities

Prices
Extra people: No Charge
Cleaning Fee: $45
Security Deposit: $227
Monthly Price: $1815 /month
Cancellation: Strict

Description

House Rules

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Barcelona downtown cool & chic !

17 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
April 2015
Killian
Response from Killian:

Hello Susan. We appreciate your feedback but feel that this comment is extremely unfair and unjust and paints an erroneous picture of our apartment. As you can read from all of the previous guests´ comments, the apartment is clean, tidy, well located and everybody was well received by either myself or Laura. I appreciate that on the day of your check in you had to wait 20 minutes at the door, but this in turn was no excuse to scream at Laura, put her down and to ask her to leave halfway through the check in. We apologised at the time for arriving late but i feel that this is not an excuse to be rude to us and to leave such a one-sided, biased comment online. How you can say that the apartment was not clean because there was a mop bucket and mop at the entrance is not fair, the stairs are in excellent condition with normal light switches and handrails up the apartment door. The building also has fire extinguishers and an emergency exit and is uptodate with local government requisites. Maybe this wasnt the right type of apartment for you and your family. I feel that maybe a hotel might have been a better option with daily cleaning, multiple elevators, room service and full 24 hour customer service at the hotel foyer. That said, i take on board your comments ; we are going to clean out the storage room out the back, make sure there are no mops at the entrance from now on, and put the duvets inside the duvet covers from now on. All the best from a very sunny & happy Barcelona ! Killian

April 2015

From Budapest, Hungary · March 2015

From Le Genest-Saint-Isle, France · February 2015

From Easton, PA · January 2015

From Egmating, Germany · October 2014

From England, United Kingdom · October 2014

From Santiago, Chile · September 2014
Killian
Response from Killian:

Hola andrea. Gracias por tus comentarios pero no creo que son muy justos. Como te he explicado por email, iba a ser imposible dejar las maletas o quedar mas tarde porque los proximos clientes ya habian llegado a las 0800 de la mañana y querian entrar a las 1400, como pone en el anuncio. Si no fuese por los nuevos clientes, te podrias haber quedado mas rato sin problema, pero no hubo posibilidad.

September 2014

This host has 22 reviews for other properties.

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About the Host, Killian

Killian
Barcelona, Catalonia, Spain
Member since January 2013
Response rate: 100% (last 10 contacts)
Response time: within a few hours

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