Over 24,000 people have found temporary housing thanks to hosts on Open Homes.
Whether it’s newlyweds who lost their home in a wildfire, a cancer patient who needs to be closer to specialty care, or a family fleeing conflict in their home country—Open Homes lets hosts offer their space for free to people going through a difficult time.
How hosting works
Create a profile
Tell us about your space and why you want to host
Wait for a request
You’ll get messages from nonprofits or evacuees
Get ready to host
You’ll agree on dates and get to set expectations in advance
How you can host
Share your home with people on the road to recovery
These guests need housing while they receive treatment or when they travel for respite. The stays are coordinated by nonprofits who help patients get the care they need.
Welcome newcomers as they settle into their new lives
These guests are usually moving to a new city and hoping to integrate into the community. The stays are coordinated by refugee relief organizations on behalf of their clients.
Be a part of your community’s disaster response plan
These stays happen when an event, like a wildfire or a hurricane, affects a community. Guests are either people who’ve had to evacuate or relief workers coming to help.
How we support you
We know this can feel like a big commitment. That’s why we do our best to offer resources and protections before and during a stay.
Advanced screening and checks
While no screening system is perfect, globally we run agency representatives and guests who book directly through Airbnb against regulatory, terrorist, and sanctions watchlists.
Reimbursements for property damage
Though accidental damage is rare, we understand you may need protection. The Host Guarantee will reimburse every host for property damages up to $1,000,000.
Guest requirements and verifications
Before any stay, nonprofit staff members or evacuees must create an Airbnb account. They’ll be asked to provide details like their full name, date of birth, photo, phone number, email address and payment information.
24/7 phone support and resources
You’re not in this alone. In addition to Airbnb’s 24/7 customer support team, you’ll have access to a specialized team for any questions about an Open Homes reservation. Read about how Airbnb keeps the community safe.
Who we work with
We’ve partnered with trusted organizations to truly understand the communities we serve and how to best help them. These nonprofits use Open Homes to find accommodations for their clients and help provide support for hosts during a stay.
Does your nonprofit want to work with Open Homes? Send us a note.