Global Audio/Visual Systems Lead

Information Technology | San Francisco

No global movement springs from individuals. It takes an entire team united behind something big. Together, we build, work hard, we laugh a lot, we brainstorm non-stop, we use hundreds of Post-Its a week, and we give the best high-fives in town.

You know what it takes to run a reliable, high-performance A/V infrastructure in a fast-paced, highly visual environment as a member of a collaborative team. You understand from the ground up how modern A/V systems are design and work, but are also hands-on capable to manage and support daily operations. You know what it means to be a good host, anticipating needs and providing white glove service to everyone in the organization. Well then, we should talk. The IT team at Airbnb is looking for someone like you.


  • Take a leadership role in providing a delightful and reliable user experience to all Airbnb employees across 15+ offices around the world for video and audio conferencing services, room-based A/V systems and equipment, and for company events.
  • Work closely with the ICTS, Enterprise Systems, and Real Estate and Facilities teams to design, manage, and support A/V services and systems globally.
  • Collaborate with the Airbnb Ground Control team to produce regular all-hands broadcast events.
  • Ensure the availability and smooth operation of all systems on a daily basis by performing regular system checks, monitoring, maintenance and repairs to systems and infrastructure.
  • Work with vendor partners around the world to install systems, fix problems, and support users.
  • Provide Executive and personal support for groups to enable frictionless meetings using A/V systems.
  • Create and deliver user training materials and services.


  • Positive, service-oriented personality, and the ability to keep working and smiling when things are going wrong.
  • 5+ years of A/V related hands-on work as part of a modern organization, as an individual contributor or integrator, ideally in a startup or fast growing company environment.
  • Battle-proven, real-life experience with a diverse set of A/V technologies, systems, vendors and integrators in various use cases and environments.
  • Familiarity with Crestron (automation, media handling etc.), Extron, BlackMagic Design, Shure, Polycom, Clearone, Vidyo, Vaddio, DSPs, PTZ cameras, Dante, Airplay, HDCP, SDI etc.
  • Basic networking skills for trouble-shooting and testing.
  • Ability to operate software-based and physical audio and video mixers as well as broadcasting systems.
  • Ability to read technical diagrams, compare installed to planned, check against parts lists, verify quotes and invoices.
  • Willingness to work when services are needed and to travel when necessary.
  • Ability to move and manage physical A/V gear.



  • Stock
  • $2000 yearly employee travel coupon
  • Competitive salaries
  • Paid time off
  • Medical, dental, & vision insurance
  • Life & disability coverage
  • 401K
  • Flexible Spending Accounts
  • Apple equipment
  • Daily breakfast, lunch, and dinner
  • Weekly happy hour

Apply Now

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