Please Note: This position is based in Singapore and you must live and have work eligibility there. The ideal candidate will be multilingual - you must speak fluent English and either Mandarin, Cantonese or another Asia language.
Join our dedicated Trust & Safety Team!
We believe people are fundamentally good. We also believe people deserve peace of mind. In order to achieve that, Airbnb is creating a cross-functional task-force to provide the support necessary to make our community safer. Our Trust & Safety department is focused on User Policing, Community Defense, Guarantee and Collections. As a Trust and Safety Investigator, you will work in one of three different functions depending on your qualifications and experience. This is an opportunity to join a fast growing team with a tremendous purpose. We are looking for people with some combination of:
Responsibilities will include a combination of the following depending on your function. You will be dealing directly with users via phone or email to achieve the following: