What we build
in here...

Video-thumb-wishlists-7c54aa792e983c918a7953f25801b63f

brings people
together in
the real world,

grants access
to the unknown,

inspires and
creates a world
of potential,

... and it’s only
the beginning.

A small team of engineers building a global marketplace for space

Open Positions

Customer Experience

Position Location
Business Analyst, Customer Experience Dublin, Ireland
Customer Experience Lead Portland, Oregon
Customer Experience Lead - French Dublin, Ireland
Customer Experience Lead - Japanese Tokyo, Japan
Customer Experience Lead - Korean Seoul, South Korea
Customer Experience Specialist Portland, Oregon
Customer Experience Specialist - Croatian Dublin, Ireland
Customer Experience Specialist - French Dublin, Ireland
Customer Experience Specialist - German Dublin, Ireland
Customer Experience Specialist - Hungarian Dublin, Ireland
Customer Experience Specialist - Italian Dublin, Ireland
Customer Experience Specialist - Japanese Tokyo, Japan
Customer Experience Specialist - Japanese, Mandarin and Korean Dublin
Customer Experience Specialist - Nordic Dublin, Ireland
Customer Experience Specialist - Polish Dublin, Ireland
Customer Experience Specialist - Portuguese Dublin, Ireland
Customer Experience Specialist - Russian Dublin, Ireland
Customer Experience Specialist - Serbian Dublin, Ireland
Customer Experience Specialist - South Korea Seoul, South Korea
Customer Experience Specialist - Spanish Dublin, Ireland
Customer Experience Specialist -Turkish Dublin, Ireland
Customer Experience Training Manager Portland, Oregon
Head of Customer Experience, North America Portland, OR
Head of Shared Services - Trust and Safety San Francisco, California
Manager, Customer Experience Workforce Management Dublin, Ireland
Project Manager: Customer Experience Love Team San Francisco, California
Quality Assurance Manager, Customer Experience Dublin, Ireland
Quality Assurance Manager, Trust and Safety Portland or San Francisco
Senior Product Specialist - Customer Voice San Francisco, California
Social Media Customer Experience Lead Dublin, Ireland
Social Media Customer Experience Specialist - French Dublin, Ireland
Social Media Customer Experience Specialist - German/Russian Dublin, Ireland
Social Media Customer Experience Specialist - Italian Dublin, Ireland
Social Media Customer Experience Specialist - Spanish Dublin, Ireland
Trust and Safety Global Operations Manager - Proactive San Francisco, CA
Trust and Safety Investigator Singapore
Trust and Safety Investigator Portland, Oregon
Trust and Safety Investigator Dublin, Ireland
Trust and Safety Lead Dublin, Ireland
Trust and Safety Lead Portland, Oregon
Trust and Safety Lead - Japanese, Mandarin, Korean Singapore
Trust and Safety Operations Manager for the EU Dublin, Ireland
Vendor Lead Dublin, Ireland

Common Questions

Do I have to be a host or a guest to work at Airbnb?

No....But it helps! Passion and deep understanding of our product are common themes among all of us who work at Airbnb. We recognize that not everyone can jetset on the weekends or actively host, but we do encourage you to at least create a profile and spend some time looking around on the site. We think it is pretty fun to browse!

There are a lot of awesome jobs listed in other countries - can I apply even though I don’t live in that country?

In a very few cases for specialized jobs we will sponsor visas, but for the most part we consider only applicants who can legally work in the country that the job is based in.

I just submitted my application, what can I expect?

We know there are quite a few awesome companies out there, but we think we are pretty special and we are glad you do too. You put time and effort into applying, so our recruiting team will make sure we give your application the attention it deserves. We are very appreciative of the volume of people who are enthusiastic about working at Airbnb - please be patient and we will get back to you about your application! We aim to respond to everyone within 3-4 weeks of applying to let you know whether we need anymore information, would like to talk to you further, or don’t currently have a position for you.

What is the interview process like at Airbnb?

We like to think our process is rigorous AND fun, just like working here! It may involve taking a test, making a video, or joining us for a social event. Some people call our process long - we call it thorough. We like candidates to meet with a lot of our current team, to ensure that it is the right fit for us AND you.

And if you need some ideas of how to pass the time until you hear back, check out what goes on here on a typical Friday: Airbnb Does Mad Men

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Stay deeply Humble

This was just one of the many things Tim Westergren, Founder of Pandora, shared with us when he visited us for a fireside chat. We like to learn from the best.

Gather 'Round the Radio