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COVID-19 update
To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. We provide updates on the 1st and 15th of each month.
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Preparing for an Airbnb Experience
What do I need to know before attending an online experience on Zoom?
How do I prepare for my experience?
How are the intensity levels for Airbnb Adventures defined?
How can guests of Airbnb Experiences and Adventures prepare for physical activities?
What should I do if I want to attend an Airbnb Experience involving food, and I or my co-travelers have a food allergy?
How can I plan for an emergency when on an Airbnb Experience or Adventure?
What kind of medical evacuation support is available on Airbnb Experiences and Adventures?
What do I need to know about being a guest on Airbnb Experiences and Adventures in remote areas?
How can I protect marine life when diving and snorkeling on an Airbnb Experience?
How do I engage with equines on an Airbnb Experience?
What are the quality standards for Animals on Airbnb Experiences?
I have a scheduled experience in Cuba. How can I contact my host?